R OSE MARY P H I L L I PS, SPHR
* ********* ******* *****, ** 19063
Cell: 215-***-**** Home: 610-***-****
acha1v@r.postjobfree.com
Human Resources professional with broad experience across public private partnership, real estate,
p roperty management, manufacturing, healthcare, contract services, retail and distribution sectors.
P roven expertise in building strong relationships with business leaders at all levels. Adept at managing
change initiatives with mergers and acquisitions, integrations, rapid growth, start-ups and downsizings
i n both non-bargaining and organized labor environments.
PROFESSIONAL EXPER I ENCE
BALFOUR BEAT TY I N VEST ME N TS, I NC., Newtown Square, PA
2008 - April 2014
Senior Vice President H uman Resources – North America
Responsible for Talent Management strategies for North American segment of Balfour Beatty
I nvestments Division, a leading provider of public private partnership projects in North America with
over 1,500 employees, $1B revenue and $224M in profit globally.
• Directly managed labor relations; defeated nine union elections and achieved two decertifications
t hrough effective campaigns focused on education and positive employee relations strategies. Lead
chair negotiator for collective bargaining agreements.
• Developed talent management strategy for high potential pools in North America through blended
learning experiences resulting in 100% retention and 35% promotions from within.
• Directed all human resource functions including payroll, benefits, and talent acquisition through five
d irect reports and total staff of seven.
• Contributed to Benefits Advisory Commit tee for three US affiliate companies to evaluate
opportunities for cost efficiencies resulting in $500,000 savings in fi rst year.
• Researched and implemented time off to volunteer program to augment company values resulting in
50% increase in participation in two years.
• Launched and facili tated global values t raining program plan across North America meeting all
compliance requirements for the Division and developed ongoing education.
• Drove cultural t ransformation strategies resulting in Great Place to Work awards from the
Philadelphia Business Journal and Philadelphia Inquirer for two consecutive years.
G M H CO M M U N I T I ES TR UST, Newtown Square, PA
2006 - 2008
V ice President H uman Resources
Managed human resources team for leading provider of housing, lifestyle and community solutions for
college students and members of the U.S. military and their families with 2,200 employees nationwide.
• Led communication planning and HR due diligence efforts for major merger and acquisition for two
separate t ransactions for mili tary and student housing portfolios. Mili tary housing portfolio was
acquired by Balfour Beatty in April of 2008.
• Buil t benefit strategy to provide competitive health and welfare offering including but not limited to
i ncreased life, AD&D and supplemental insurance, STD/LTD benefits and non-qualified deferred
compensation plan.
• Managed payroll, benefits and talent acquisition through four direct reports and staff of 7.
C ENVEO, I NC, Philadelphia, PA 2004 - 2005
Executive D i rector H uman Resources
D irected Human Resources strategies for commercial segment of $1.7 billion print and envelope
manufacturer. Managed 13 Human Resource Managers supporting 2,400 + employees throughout United
S tates and Canada.
• Achieved seamless relocation and integration of 41 employees from consolidated envelope facility into
commercial print plant.
• Negotiated early bird collective bargaining agreement reducing health and welfare expenditures by
20% and overtime by 30% while increasing employee satisfaction and retention.
• Constructed human resources due diligence for potential acquisitions, closures and reductions in force
w ithout adverse impact.
• Monitored plant closure in Atlanta, GA with no lost t ime accidents.
ARA MARK CORPORAT IO N, Philadelphia, PA 1998 - 2004
H um an Resources D i rector – Southeast Region - Healthcare Management Services Division
Led Human Resources initiatives for contract service provider with over $1 billion in managed services.
M anaged four professionals supporting over 1,400 employees in 75 locations.
• Designed on-boarding and developed t raining curriculum for management integration from
ServiceMaster and Fine Host acquisitions; resulted in seamless assimilation and retention of key
management.
• Consistently met or exceeded key success metrics for t raining, retention, performance management
and succession planning resulting in 95% customer satisfaction and retention.
• Drove career development process; designed and facilitated t raining programs for high potential
d istrict managers; resulted in companywide “best practice” process.
T H E B IG PARTY! West Roxbury, MA 1995 - 1998
V ICE PRESI DE N T OF H U MAN RESOURCES (1997-1998)
D I R EC TOR H U MA N RESOURCES (1995-1997)
Buil t Human Resources infrastructure delivering employee relations, recruiting, t raining, organizational
development, performance management, compensation and benefits to support start-up party goods
retailer with over $60 million in revenue.
• Reduced medical benefits expenses by over $450k in 1997.
• Decreased management tu rnover and increased customer service scores through employee t raining
p rograms.
• Directed recruitment strategies for high growth company planning over 100% expansion; hired 128
managers in fi rst 16 months.
T H E DOCKER GROUP, Boston, MA 1993 - 1995
Executive Recruiter
TOYS R U S, Northborough, MA 1986 - 1993
Regional H uman Resources M anager (1988-1993)
Store D i rector (1986-1988)
STAR MARKETS, Cambridge, MA 1982 - 1986
Store M anagement
E D UCAT ION
Senior Professional in Human Resources, May 2006
Human Resource Management, Villanova University, May 2006
Bachelor of Science, Business Management, Green Mountain College, Poultney, VT
P ROFESSIONAL D EVE LOP M E N T
Leading Change and Organizational Renewal Strategic
Leadership Insti tute
Certified Facilitator, People Skills (Effectiveness Institute) Targeted
Selection (DDI)
P ROFESSIONAL A SSOC IAT IO NS
Society for Human Resource Management