Customer Service Sales

Tory Johns

828-***-****

*** ******** *******

Orange Park, Florida 32073

*********@*****.***

Summary:

• 3 years fast paced customer service experience.

• Proficient knowledge of Microsoft Word, Excel, and Power Point.

• Quality phone assistance experience.

• Excellent time management and organization skills.

• Very self-motivated with a “ready to work” attitude.

• 55 WPM typing speed.

• Very fast learner.

• Direct sales experience

Education:

• 2009-2013 Challenger Early College High School- Diploma Hickory NC

• 2009-2013 Catawba Valley Community College- Associates Degree Hickory, NC

Past Work Experience:

• 2010 Crawdads Baseball, Hickory NC

Worked as a game coordinator for a minor league baseball team. Ran the games for children,

collected money, and made sure everything was running smoothly. Strong customer service skills

were established.

• CVS Pharmacy, Mountain View, NC

March 2011- June 2013

25-30 hrs. /week.

Cashier at CVS Pharmacy. Ran the register at the front in addition to many other tasks on the sales

floor such as sale tag management, following specific shelf set up instructions for the permanent

placement of all items, and ran the photo lab while completing the necessary daily maintenance.

Responsible for greeting vendors, checking in their product, and managing the invoice. Answered

the phone and assisted customers and vendors that were not in the store.

• RCS Marketing Group, Jacksonville, FL

October 2014- Present

60 hrs/week

Account Executive at RCS Marketing Group. Responsible for opening and maintaining new

customer accounts as well as managing old accounts. All work done face to face or over the phone,

resulting in outstanding customer service. Admin/office skills polished. Responsible for training new

employees in the ways of the business.

Internship:

• 2010 Catawba Valley Medical Center, Hickory NC

Assisted the Librarian with research while going over many old studies to check for various

mistakes. Became familiar with many medical terms and situations while preforming secretarial

duties.

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