Human Resources Management
Resume:
B ELEN GO MEZ DE LA CRUZ
Cell Phone: 312-***-**** I Email: *********@*****.***
Dynamic, team player and results-driven professional with 3 years of human resources experience
including recruitment and retention, training, performance management, diversity and inclusion
looking to contribute to the development of the Human Resources department emphasizing quality,
continuous improvement and high performance. Languages include: Spanish, English, French and
German (Basic).
Expertise in:
Talent Acquisition & Planning
High Volume Corporate Recruiting
Virtual Recruiting
Talent & Performance Management
Training & Development
Diversity & Inclusion
PROFESSIONAL EXPERIENCE
DIRECT SEGUROS (AXA GROUP), Madrid, Spain
March 2013 – October 2014
Human Resources Generalist/ Recruiter
Recruitment and Hiring: Assessed recruitment trends; proactively recruited candidates
•
through direct recruitment, internet mining and other creative methods, performed
screening, interviewing, applicant assessment and presenting of candidates to Hiring
Managers to finalize the recruitment process and assisted in hiring decision. Identified new,
cost effective resources for recruitment, and tracked and reviewed effectiveness of
advertisement sources. Develop and cultivate strong relationships with various levels of
management, candidates, and external recruiting sources.
Training: Identified training and development needs within the organization through job
•
analysis, appraisal schemes and regular consultation with business managers. Designed
and developed training and development programs based on both the organization's and
the individual's needs.
Performance Management: Developing and implementing the performance appraisal
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system for the company and coordinating it with other line managers.
HR Generalist activities: Assisted employees in sorting their issues related to work
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environment, employment relations, HR regulations and policies, promotions and payrolls.
AXA SEGUROS SPAIN (AXA GROUP), Madrid, Spain
March 2012 – February 2013
Recruitment & Mobility Trainee
Coordinated trainee Program. Full execution of the recruitment process (including job
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posting, phone interviewing, job interviewing, regular communication with candidates
and managers). Developed pool of internal and external talents.
Recruitment 2.0. Explored the new recruitment channel and given recommendations to
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the Recruitment Manager.
Assisted in the preparation of the yearly recruitment plan and the budget.
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Reported the progress on assigned job vacancies on the regular basis, communicated
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early warnings and provided the regular feedback about the performance of the
recruitment process.
International Mobility. Collaborated developing and improving programs, policies and
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administration of mobility processes based on best practices to meet business needs.
Employer branding policies.
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Participated in college recruiting, job fairs and other recruiting activities.
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COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook)
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SPSS
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Internet Research & Sourcing
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EDUCATION
2012-2013 Masters degree in Human Resources, University Camilo José Cela.
2010-2014. PHD in Clinical and Forensic Psychology, University Complutense Madrid.
2008-2010 Masters degree in Clinical and Forensic Psychology, University Complutense Madrid.
2009 Bachelor of Science Degree in Psychology, University Complutense de Madrid.
2003 Trilingual European Bac, European School of Luxembourg.
Reference Available Upon Request
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