Customer Service Supervisor

Jai Mcdougald

**** ****** ******

Burlington, North Carolina

828-***-**** ************@*****.***

Dear HR Human Resources,

I was very interested when I found your position open in your company. I couldn’t wait to submit

my resume which I have attached for your review. Upon reviewing my resume I anticipate that you

find it a good business decision to bring aboard a member like myself to your business.

I demonstrate customer and personal service knowledge, reading comprehension, and

progressive software knowledge. Working in private and public sectors, service and production

businesses put me on the front line of structured marketing’s, work with corporation vendors and

also organizational skills for nonprofit receiving and inventory.

Your business will benefit from my administrative and supervisorial management skills. I offer:

• the abilities to developing specific goals and plans to prioritize, organize, and accomplish

work with the skills I performed in my manufacturing and distribution experience.

• As a supervisor with the world’s most popular food chain in America I demonstrated

constructive and cooperative working relationships with others, and maintaining them over

time.

• I worked on computer systems with enterprise software created from Microsoft Inc., as a

floor supervisor enable me to use a practical strategy to progressively grow with the

company and assist me with the daily processes.

• As a supervisor and manager roles I able to practically Implement corporate or

departmental policies, procedures, and service standards in conjunction with my associate

managers.

I have accomplished a college degree of Associate of Applied Science (A.A.S) in Business

Management, ITT Technical Institute of Technology graduating June 2014. If I am your choice of

candidate please contact me at (838) 308 - 4033 or at ************@*****.*** to arrange an

interview. I look forward to learning about this new opportunity.

Sincerely

Jai Mcdougald

Enclosure: Resume

JAI T. MCDOUGALD

1120 Thomas St Home: 828-***-****

Burlington, NC 27215 Email: ************@*****.***

GENERAL SERVICE

Here is a candidate with an Associate in applied Science in Business Management. I am a

candidate that continuously works to improve on performance in organizational, leadership, and

communicational skills. Adding also experienced as a Supervisor, working mostly in the service

sector with increasing experience in the production sector. Demonstrating strengths by quickly

learning new processes. I am responsible worker, adhering to company policy and completing

assignments in an ethical manner. Areas of key expertise and knowledge include:

• • Quality Controls

Management

• • Computer/Technology Skills

Career Readiness Certification

• • OSHA Certification

Data Entry

EDUCATION & TRAINING

A.A.S, Business Management – ITT Technical Institute of Technology-June 2014*Honorable

Discharge United State Navy*OSHA Certification-Caldwell Community College & Technical

Institute*Typing Test – 46 WPM

PROFESSIONAL EXPERIENCE

Customer Service

First Line Supervisor: January 2010 promoted to Supervisor at McDonald’s, Jacksonville NC.

Completed Nightly Deposits, Cash Register Cash Balance Management, and completed Quality

Control Report daily

Administration

Reporting: Microsoft Enterprise Software at McDonald’s, Jacksonville NC. Created daily

reports used in generated with computer system that accounted for work shift cash transactions.

MILITARY EXPERIENCE

Private US NAVY Great Lakes, IL 2000–

2001

EMPLOYMENT HISTORY

Account Executive, Point 180, Burlington, NC 2014 - present

Insert Mold Machine Operator, Staffmark, High Point 2014 - 2014

Material Handler, Case Farm, Morganton NC 2013 - 2013

Floor Supervisor, McDonalds’, Jacksonville NC 2009 – 2011

E-Numerator, US Federal Government, Jacksonville NC 2010 – 2010

Cook, Service Source Employment, Jacksonville NC 2009 – 2009

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