*** *. ******* ***** *** APT.***
310-***-****• **************@*****.***
AMANDA WALTON
OBJECTIVE
To acquire a position with the potential for advancement
where I can utilize my knowledge, education and experience
while enhancing myself and the team.
RELEVANT SKILLS
•Proficient in Microsoft Office, PowerPoint, and Excel, Dentrix
•Accustomed to heavy telephone usage
•Typing: 48wpm
•Energetic and organized
•Strong verbal communication
•Self-starter with professional manner and a quick learner
•Costumer resolution
•Filing
•Data entry
WORK OF EXPERIENCE
Sept.2014- present Merchant Services Irvine, CA
Customer Services Call Center
•Answing phones
•Making calls
•Scheduling appointments
July 2011 - Mar.2012 Newport Smiles Newport
Beach, CA
Front office Asst. Manager / Dental Assistant
•Insurance coding and billing
•Answering phones and scheduling appointments
•Filing
•Patient resolution
•Chair side cosmetic, general, and endodontist
Dec. 2010- Feb. 2011 DHL Global Mailing Carson,
CA
Encoder
•Data entry
•TSA certificate
Processing incoming mail in a timely matter
Feb. 2010 - Jun. 2010 Health Net
Huntington Beach, CA
Medical Records Coordinator
•Communicate with physician office to resolve issues with
patients
•Research health plan data using claims information
•Communicating with health plan members regarding preventive
care
•Filing
•Answering Q-Lines
EDUCATION
Jan. 2011- Oct. 2011 UEI United Education Institute Gardena,
CA
Certified Dental Assistant
•BHLS/ CPR and First Aid Certified
•Radiograph Certified
•HIPPA Certified
•Trained in chair side assistances as well as expand functions
•Laboratory procedures
Sterilization and aseptic techniques
•Front office training
•X Ray Licence
REFERENCES
[ Available upon request ]