Customer Service Sales

Jeffrey D. Ransom

I WOULD LIKE TO SECURE A STABLE, LONG TERM, FULL TIME, POSITION

UTILIZING MY ACQUIRED EXPERIENCE, SKILLS, ABILITIES, AND TRAINING TO

BECOME AN INVALUABLE ASSET TO MY EMPLOYER BOTH GROWING AND ADVANCING

WITHIN THE COMPANY.

Workers Compensation Litigation and Collections

•

In/Outside Sales and Customer Service with Training and Management

•

Marketing

•

Corporation and NPO startup and Management

•

Computer skills MS Word, Excel, Outlook, PowerPoint

•

Bank Teller Reconciliation and Cash Handling

•

Accounting GL, Financial Statements, Tax Accounting

•

Property Management

•

Catering, Serving, Bartending, and Restaurant Management

•

Construction, Framing, Drywall, Tile, Roofing, Finish, and Demolition

•

Electro/Mechanical Parts, Assembly

•

Custom Graphics/Painting Scuba Tanks

•

Warehouse Inventory Controls to Sarbanes Oxley Compliance

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Shipping/Receiving, Forklift Operator

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716 N Ventura Rd • Oxnard, CA • 93030

Phone: 805-***-**** • Email: **********@*****.***

Jeffrey D. Ransom

Jeffrey D. Ransom 716 N Ventura Rd Phone: 805-***-****

Oxnard, CA 93030 Email: **********@*****.***

QUALIFICATIONS:

Collections / Auditing, Litigation, Management / Sales, Marketing, Customer Service / Catering,

Restaurant, Bartending / Actor

EXPERIENCE:

02/13 08/14 True Sleep, LLC Silver Lake, CA

Sr. Collections / Litigation and Lien Specialist

Contact insurance companies and law firms to negotiate and resolve Workers Compensation

billing and liens for treatment of patients with Sleep Apnea. Prepare cases for litigation as

necessary. With new laws and regulations for both Work Comp and DOT, market to and sign up

new medical facility clients for patient treatment.

09/12 05/13 Marmalade Cafe Calabasas, CA

Waiter / Bartender

Take and deliver customer food and drink orders, expedite kitchen line to insure correct and

timely delivery. Mix and serve cocktails, wine, and beer. Sales and Inventory auditing / controls.

01/12 10/12 Smart Living Company Simi Valley, CA

Business Advisor / Coach

My responsibilities included helping my clients create a business plan; choose marketing methods

and tools; as well as instruct and advise in sales recruiting and training techniques. I would sell

various web packages and teach how to use them generating internet sales through auction and

– 3 –

social media sites as well as direct marketing, gaining new customers, fulfilling orders and

creating marketing strategies.

04/07 01/10 ARM Solutions Inc Camarillo, CA

Work Comp Collector / Lien Specialist

Being ranked in the top 5, I was responsible for review and audit of Workers Compensation

medical bills for underpayment and compensability. Contact insurance carriers, review

companies, and attorneys, to collect monies owed based on utilization of PPO contracts or the

Official Medical Fee Schedule.

02/06 04/07 Martin Worldwide Inc. Westlake Village, CA

Customer Service Manager / Collections Mgr

In the Corporate Headquarters of a nine company marketing firm, I was responsible for managing 5 people,

negotiating resolution and/or generate sales from client complaints about data / ordering issues. Resolve

BBB complaints and raised company to "A" rating, Credit Card disputes, EFT Check stop payments and

NSF. Pre legal collections and Small Claims litigation.

05/05 01/06 Telair International Inc. Simi Valley, CA

Contracts Administrator

Review and fulfill commercial and government RFQ's, Contracts, and Awards, for corporate

distributor, military bases, aircraft manufacturers, and repair facilities. Rescheduling, coordinating

orders and purchase backs from distributors. Completed inventory controls (Sarbanes Oxley) and

updated pricing and parts list for distributor and commercial listings.

03/03 02/05 Grant & Weber Inc Calabasas, CA

Work Comp Collector / Lien Specialist

Negotiate and resolve W/C Liens via phone and written correspondence to insurance companies and

attorneys prior to litigation. Make outbound collection calls for unpaid balances. Receive inbound

calls, negotiate liens, settlements and validate contract disputes. Respond to and initiate motions for

court.

EDUCATION / TRAINING / HOBBIES:

In Process Moorpark College Moorpark, CA

A.A. Radiological Science / Business Administration, then continue to obtain R.S. B.S.

(1989) Opened a successful Catering Company, (2003) Helped create NPO assisting Seniors with

Medicare Schedule D Program, (2003) Certified Scuba Rescue Diver, (2010) Formed Work /Comp

Litigation and Collections LLC, (2012 Present) Actor, Live Stage and Film / Eastern Sky Theatre

Company

ADDITIONAL SKILLS: SALES, CUSTOMER SERVICE, COLLECTIONS, MS WINDOWS / OFFICE

SUITE, FILEMAKER, GOLDMINE, PEACHTREE, OUTLOOK, MD CONNECTION, FDS, INTERNET

& E MAIL NETWORK, CORPORATE TRAINING / DEVELOPMENT / STRUCTURE

Contact this candidate