Project Manager Office

CHRISTOPHER MCCOY

**** ************ **** . *******, ******* 30101 . 404-***-**** .

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IT Management ~ Systems Management ~ Systems Administration ~ Network

Administration

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CORE COMPETENCIES

. 10+ Years of ITIL driven Information Technology experience

. Excellent leadership, presentation, and communication skills

. Proven ability to assess the capabilities of an organization's

existing network and provide innovative and cost-effective

recommendations for expansion, improvement, or upgrade.

. Capable of successfully managing large-scale technical projects that

entail the innovative design, development, and support of specialized

solutions and complex IT systems.

. Established skill in detecting crucial network weaknesses and

developing preventive strategies and solutions for avoiding

interruptions, increasing system security, and protecting corporate

assets.

. Exceptional capacity to enter new environments and begin to produce

clear-cut results right from the start with well-developed technical

and communication skills that are easily transported between different

business organizations and variable working environments

TECHNICAL PROFICIENCIES

. Change Management, Cross Functional Management, Performance and

Productivity Improvement

. All Microsoft Windows OS Platforms servers & desktops, SAN & NAS

Storage, Dell EqualLogic's, EMC SANs

. Microsoft Exchange Platforms 2003-2010, BES 4.1 to 5.0

. VMware ESX & ESXi 3.5 up to 5.5,

. Dell, HP, IBM Intel based servers, desktop and laptops

. Microsoft Office Suites, Office365

. Power Shell Scripting, VB Scripting, SQL Scripting

. Active Directory, Exchange, Dell KACE, Solarwinds, and Bomgar.

EDUCATION

Bachelor of Science, Business Administration, Ashworth University (in

progress)

New Horizons, Administering Windows Server 2003, Windows Server 2008,

Installation & Configuring Windows 7 Enterprise, Windows Server 2012,

Network+ & Security+

PROFESSIONAL EXPERIENCE

Cumulus Media Inc. Atlanta, GA

October 2012 - December 2014

System Administrator/Engineer

. Built and Managed 2008R2 and 2012 physical and virtual servers.

Monitored infrastructure through Orion Solarwinds; managed all VMWare

ESX/ESXi environments; Configured, managed and maintained Dell

EqualLogic SANs; Managed security access through Group Policy;

Configured Barracuda NG Firewalls and Barracuda SPAM Firewalls.

. Provided domain management and DNS support for all 593 Radio stations

in over 150 markets nationwide; Setup and maintained SQL servers,

running scripts, backups and maintenance for databases.

. Provided documentation for SSAE 16 audit report

. Project Lead for IncentREV website migration. Project Lead for XDS

server implementation

GEO Specialty Chemicals Inc. Cedartown, GA

March 2012 - October 2012 Server Manager

. Managed 52 physical servers and 12 virtual server datacenter; I

assisted the Exchange 2010 migration that was started before my

arrival, including the installation of two virtual exchange servers

for disaster recovery; I implemented Dell KACE/Bomgar environment for

Helpdesk, Desktop Management, Remote OS/Application Installs using

KACE 1100 & 2100 on a VMware ESX 5.5 system; Managed Dell EqualLogic

storage environment; Implemented Solarwinds Application & Network

monitoring for infrastructure management.

Office of Nancy J Whaley Standing Chapter 13 Trustee, Atlanta, GA

January 2009 - March 2012

Information Technology Manager

. Managed all technical aspects of the trusteeship including but not

limited to budget, vendor relations and office training; prepared

agreement proposals and descriptive expenditures calculations for

purchasing to be submitted to the United States Trustee office;

performed financial cost and benefit analysis for all hardware,

software, and training; Negotiated all 3rd party contracts, maintained

vendor relationships and agreements to assure SLAs were met; Planned

and scheduled training for office employees on web based case

management application, MS Office products and normal usages of the

desktop/laptop systems; developed and implemented disaster recovery

procedures, computer usage policy, and internet usage policy.

. Subject matter expert for all Exchange administration, migration, BES,

and mobile messaging; designed and implemented a 2008 Active Directory

Infrastructure, with SQL 2008, Exchange 2010, Blackberry Enterprise

Server, SharePoint Server 2008, Barracuda Networks Web Filter, Solar

Winds Network Monitoring, Point to Point T1 line to Atlanta Federal

Building and Gainesville Federal Building, secure wireless access

points within both Federal buildings; implemented and managed VM

environment connected to 2 Dell EqualLogic SANs; Designed &

implemented Mitel 5000 VoIP phone system and Fax Finder server system.

Implemented Dell KACE management system for entire infrastructure and

user end systems management

. Designed and implemented Tallahassee Florida Trustee's Office from

2003 domain to 2008 and Exchange 2003 to Exchange 2010

HARRIS GROUP INC., Atlanta, GA

September 2007 - September 2008

Network/Server Administrator

. Provided support to Designers, Drafters, and Engineers in the Atlanta,

Jacksonville, Dallas, and Appleton offices. I maintained the Inter-Tel

5000 phone system. I supported Avail application for data replication

across WAN, AutoCAD 2005-2008, CADWorx 2006-2008, and implemented

Riverbed WDS Steelhead system across WAN. Upgraded network

infrastructure from 2000 AD to 2003 Enterprise AD, Exchange 5.5 to

2007

Huddle House Inc., Atlanta, GA

August 2006 - September 2007

Sr. Network/Server Engineer

. Managed 2 direct reports (helpdesk & desktop support). Supported

Windows XP Pro desktops, XP Pro laptop, and 32 Windows 2003 Enterprise

Servers with Dell Blade servers and VMware hosts. Created & maintained

Exchange 2003 Enterprise structure, OWA, Front-end Back-end

environment, used GFI Mail Archive. Managed Active Directory

infrastructure (FSMO Roles, Group Policies, User Accounts, Network

Printers, Domain Controllers, DNS, DHCP, etc.), Shoretel VOIP system,

BES 4.1 Server, & provided support for all handhelds (Blackberry 7250s

& 8700s), Setup Terminal Services Server to provide remote support,

managed Cisco 2600 Series Router and 1750 series switches. Created and

managed 20 Virtual Systems using VM Ware ESX and managed 2 Dell Equal

Logic SANs. Administered the UNIX ERP system.

. Created disaster recovery process using VERITAS (Symantec) Backup

Exec, using disk to disk then to tape. Setup Solarwinds Network

Monitoring Server, along with SMS notification in case of data line

drop off. Maintained and setup SQL 2000 & 2005 Server Databases, 2 web

servers, internet, &intranet (Share Point Server), and FTP site

through IIS. Supported Crystal Reports & Business Objects, ADP

database locally for Payroll Dept., Websense Internet monitoring

software; provided support for 452 store locations nationwide.

Marketing Group South Inc., Kennesaw, GA

February 2005 - September 2006

IT Coordinator/Sr. Network Administrator

. Created and managed IT department and implemented IT policies &

procedures, based on Microsoft Best Practices, using Microsoft Server

Technologies; provided information and analysis of network

infrastructure to Executive Officers of the company for suggestions on

improvements in security. Managed 4 direct reports: DB architecture,

PACE administrator, web designer, & Helpdesk support technician.

. Restructured Small Business Server environment to Windows Server 2003

Standard with Active Directory, GPOs, DNS, WINS, DHCP, and Exchange

2003 Enterprise; setup and managed SQL 2000 Server; setup Web Server,

worked with vendor on creating website and Intranet (SharePoint),

maintained it once in place through IIS; purchased & configured BES

server environment along with the Verizon wireless Blackberry's.

Created backup system using VERITAS Backup Exec to DLT Tapes, as well

as using Iron Mountain off site backup.

. Project Manager for all IT and PACE/Enfotrust related projects.

Configured Juniper firewall for VPN connection with Enfotrust for Data

mart, Setup and managed Cisco routers including the VPN connection, as

well as switches. Maintained inventory for all 150 laptops, 350 PDAs,

150 blackberries, 15 Treo 700w, and 20 Tower Workstations.

State of Georgia General Assembly, Atlanta, GA

August 2002 - February 2005

Network & Server Administrator/System Specialist

. Provide Network, Tier 3 Desktop Support & Web support/administration

for the Office of Lt Gov., Office of Legislative Counsel, Speakers

Office, House & Senate Majority Leaders Offices, & House & Senate

members.

. Managed the availability of the Legislative network resources

consisting of Windows Server 2000 & 2003, Active Directory and

Exchange 5.5 & 2003. Provided Citrix MetaFrame Server support for the

state budgeting office. Research networking & application solutions

for deployment within the General Assembly.

. Answered calls from users pertaining to the network & all software.

Maintained backups for Office of Legislative Counsel using VERITAS.

Kept inventory of all PC, Printer, and Scanner equipment for Office of

Legislative Counsel. Worked with IT Team within the State LAN Dept

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