Customer Service Financial Services

Dominic Petrucci

*** ******** - *********, ** *****

***************@*****.*** - 734-***-****

To obtain a full or part-time position in an innovative company that provides advancement potential.

WORK EXPERIENCE

Mortgage Loan Originator

QUICKEN LOANS - Detroit, MI - November 2013 to August 2014

Working with clients to assist them in obtaining a new home loan, while providing them with the highest level of

customer service.

*I am licensed on a federal and state level. Licensed in 12 different states across the United States.

*Other duties included clerical and customer support, weekly trainings/meetings.

Caregiver

Living Skills Residential Services - Lincoln Park, MI - January 2010 to November 2013

Working with the mentally disabled in a group home setting.

Duties included

*Passing medications

*Assisting with household funds

*Assisting the consumers with common duties.

*Also assisted with training new employees.

Help Desk Support

PSCU Financial Services - Southgate, MI - April 2008 to September 2009

Inbound call center for Credit Unions across the U.S. Assisting CU members with basic information such as,

*Balances

*Funds transfers

*Loan applications

*General information about the Credit Union.

Also assisting MSR's with and issues or questions they have, and taking supervisor calls.

Consistently letting smile show through the phone and assisting with the highest level of customer service.

Pizza Maker

BC's Pizza - Lincoln Park, MI - November 2006 to April 2008

Morning preparation of dough and sauce for the day.

Responsible for making between 100-300 pizzas daily.

Also responsible for stocking and cleaning.

Assisted with training of new employees.

Janitor and Cleaner

JONKER CLEANING - Roseville, MI - June 2001 to April 2007

Responsible for cleaning and maintaining both businesses and private residences including: Esco Services

Warren Missionary Baptist Church

Diagnostic Instruments

Anderson Tax Financial Services

*Duties include mopping floors, emptying garbage and supply renewal in all restrooms

Telemarketer

Associated Community Services - Dearborn Heights, MI - April 2006 to March 2007

Outbound telemarketing call center making cold-calls, taps, and reloads to prospective contributors for various

charities including:

US Navy Veterans

Breast Cancer Association

Paralyzed Veterans of Texas

Paralyzed Veterans of the Buckeye State

Children with Hair Loss

Telemarketer

Genesis Mortgage - Livonia, MI - October 2005 to February 2006

Outbound call center making cold-calls to prospective mortgage clients and set up appointments for new loans.

Telemarketer

Insight Teleservices - Taylor, MI - November 2004 to September 2005

Outbound call center making cold-calls, taps and reloads to prospective contributors for various charities

including:

Wisconsin Paralyzed Veterans of America

Kids' Wish Network

Michigan Paralyzed Veterans

Dishwasher

Wishbone Chicken - Allen Park, MI - August 2004 to November 2004

*Responsible for washing and restocking all restaurant dishes, pots and pans

*Executed all janitorial duties including mopping the floors and wiping down all counters

*Consistently helped to close the restaurant

Contact this candidate