Sales Customer Service
Resume:
Mindy Eisen
**** ********** - ********, ** ***** 409-***-****
SUMMARY
Ten years success selling home health services into
all medical-related referral sources for the seven
counties around Beaumont; moving into sales
management and representing six offices for Texas
Home Health and five offices for Girling Health
Care.
Over ten years success selling software training and
services. Primary experience selling into a
petrochemical market, with additional expertise in
life sciences and financial/insurance markets.
Capable of building and maintaining key business
relationships with clients at all levels within an
organization, including Fortune 500 companies.
Possess ability to effectively prospect new
territory; proficient at consultative solution
sales. Excellent communication skills demonstrated
by working cross-functionally within the sales
organization. Manage multiple sales opportunities
effectively.
Experience
January 2009 - March 2012 Horizon/Girling Health
Care Houston, TX
Regional Sales Manager, Girling Health Care,
2011-2012 Houston, TX
? Hire, staff and manage 12 sales representatives
in 5 offices: Houston, Humble, Wharton, College
Station and Beaumont in a regional territory
consisting of 15 counties
? Continuous mentoring and training of sales reps
regarding government regulations and understanding
of referral sources' reimbursement issues.
Promotion of telehealth marketing.
Local Account Executive, Horizon Health Care,
2009-2010 Beaumont, TX
? More than doubled the agency's incoming referrals;
bonused monthly for the two years as the local
account executive.
? Created and planned all marketing plans,
advertising and customer service initiatives
June 2003 - June 2008 Texas Home Health
Beaumont, TX
Regional Sales Manager, 2007 - 2008
? Achieved 93% of budgeted admits for 2007
? Increased Q1 2008 sales team average by 8%
? Managed 9 sales representatives in 6 offices
across Southeast Texas
Local Account Executive, 2003-2006
? President's Club Winner: 2003, 2004, 2005, 2006
? Grew Market Share to 2nd largest in Southeast
Texas within 2 years
March 2001 - October 2002 Information Mapping,
Inc Waltham, MA
Business Solutions Executive
Knowledge Systems, Business Communication,
Documentation & Training
Introduced services into Southern U.S. accounts
unfamiliar with this international company
Expanded client base in the petrochemical and
financial markets
Received bonuses on six customers new to IMI in
first twelve months
Closed largest services agreement in Southwest
Region during this time
December 1993 to February 2000 The Learning Edge
Beaumont, TX
Beaumont, TX
Senior Sales Representative, PC Software Training
services and outsourced IT personnel
Increased total sales of training development by
100% within 3 years. Ultimately managed up to four
outside sales representatives.
Expanded company's range of services to include
Advanced Technology and Employee Development
training courses
Tripled my personal customer database, calling on
customers ranging from Fortune 100 decision makers
to small, privately-held business owners.
Handled all sales for locations in four regions:
Houston Medical Center, Beaumont, LaPorte and Lake
Charles, LA
Opened and populated the LaPorte and Houston Med
Center training centers; developed customer
databases, resulting in meaningful customer
partnerships
Recruited and placed all contract IT professionals,
from initial corporate contract to final placement,
as well as renewing all contracts
Prepared bid packets and detailed learning proposals
January 1981 to March 1983 Tom Winslow
Advertising Beaumont, TX
Public Relations Specialist, Media Buyer
Served as sole PR practitioner and media buyer for
local agency, working directly with agency's
customers. Prepared all news releases.
Coordinated variety of customer events, prepared
advertising rollouts, handled election campaigns
Analyzed best use of advertising mediums for
agency's clients; Placed all advertising buys,
including radio, television, newspaper, outdoor and
periodicals
Prepared all media billing and prepared financials
for CPA. Discovered billing discrepancy by local
medium, saving the agency thousands of dollars in
accounts payable
Education
1979-1980 University of Texas at Austin
Attended the Graduate School of Business
University of Texas at Austin
Bachelor of Journalism with Honors, Public Relations
Community activites
Junior League of Beaumont, President (1995-1996);
Active participant for 15 years as Chair of
committees including: Fundraising (3 years),
Resource Development, Membership, Strategic
Planning, By-laws, Community Projects
Current Treasurer, Parkinson's Support Group of
Southeast Texas
Former Board member of Symphony League of Beaumont,
Art Museum Gallery Guild, Beaumont Heritage Society,
Fairway House, various PTAs.
Active special events planner for local
organizations: Kaleidoscope, Gallery Guild,
Symphony of Trees, Deli Day, Neches River Festival,
various PTAs
References
Herbert Mendoza, former Vice-President Sales,
Girling 512-***-****
Delores Fontenot, former Director, Texas Home Health
Pam Mingle, former Director, Texas Home Health
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