Technical Support Project Manager
Resume:
Lakeville, Ma. 02347
Home Phone: 508-***-****
Cell: 508-***-****
Summary:
Over thirty years experience in information technology and related
fields.
Involved in every aspect of IT, from managing a technical
staff and major
projects to hands on system design and programming to
hardware proposal
writing and administration. I have worked with multiple
operating systems
but specialize in I5OS/PowerI/ Iseries.
Hardware:
IBM ISeries, HP, Sun, EMC, Intel.
Software:
Lawson M3, JDEdwards Enterprise One, BPCS, PRMS, MACPAC,
JDA,
Websphere MQSeries, Websphere Application Server, ITeraHA,
Mimix, SAP,
Clarify, XCOM, Implementer, Help Systems Robot Products.
Operating systems:
I5OS/ OS400, AIX, Linux, Solaris, Sun OS, HP, Windows,
Experience:
2009 - 2014
Titleist
Senior Systems Administrator
Power I systems specialist.
Support for twelve logical partitions (Systems Upgrades,
HMC
upgrades)
Infrastructure Support for Lawson M3 ERP implementations
(Canada, Asia,
US, Europe and Asia.
Integration Support for World Wide Wide inventory.
Responsible for dynamic logical partitioning,
infrastructure,
communications, software support, systems programming,
etc.
Supporting worldwide Lawson M3 multitier implementation.
Websphere Application Server support.
Supporting all legacy systems and interfaces.
BRMS support across all partitions.
Implemented ITeraHA replication over multiple partitions.
Implemented Robot NetWork/ Console for world wide systems
and
resource monitoring.
2005 - 2009
Tyco Healthcare
Systems Analyst IV
JDE Enterprise One CNC support (Package Builds,
Deployments,
Web Generations, etc).
ISeries Technical Support for 27 logical partitions
(Change management,
Security, Performance tuning, Work management, etc.)
Configured multiple instances of WebSphere Application
Server and HTTP
servers on the ISeries.
Built a central management partition to be used as a
monitoring and tools
partition.
Implemented Robot Network, Robot Console and Robot Alert
to monitor and
automate support of 27 ISeries partitions.
Completed numerous system upgrades to V5R3 and V5R4.
Completed training courses for Websphere Application
Server Administration.
Managed multiple instances of Websphere MQ.
Involved in developing and implementing high availability
solutions utilizing
Mimix and Replicate One.
1996 - 2005
Independent Technical Consultant
IBM Global Services
Senior level (A Team) AS400 Technical Support and
Integration, ISeries
specialist supporting large scale customer base and
outsourcing engagements.
Infrastructure Project Manager / Director Level
consultant.
Installed, configured and managed Websphere Application
Servers on multiple
instances.
Consolidated multiple Asian data centers.
Managed multiple data center migration/ consolidation
projects in Europe and
the US.
Stanley Bostitch - East Greenwich, RI.
Technical Support, Performance Tuning/ Analysis, Software
Installations,
Basis Administration for three tier SAP implementation.
Installed/ Configured/ Supported Websphere Application
Server with
Oracle 8.1.5 on Windows NT.
Installed/ Configured/ Supported IBM HTTP Servers on
multiple ISeries
systems.
Installed/ Managed IBM Websphere Portal on Windows 2000.
Managed consolidation project for forty five North and South
American
IT locations.
Implementation of cross platform management system
(Control_M) across
Multiple platforms (RS6000, AS400, Mainframe, OS/2 and NT).
1993 - 1996
EMC Corporation - Hopkinton Ma.
Manager of IT Production Services
Managed IT and developed infrastructure for implementation
of a
world wide customer support system (Clarify).
Responsible for analyzing potential customer system
workloads as a
performance service and selling tool for the Symmetrix
Storage product
line.
Responsible for development and adherence to service level
agreements.
Managed LAN/ WAN, Voice, Data, Helpdesk, Operations and
Technical
Support for five platforms (AS400, VAX, Sun, HP and Tricord)
supporting
a multi-billion dollar corporation.
Recommended and implemented new technologies to keep EMC on
the
competitive edge.
Responsible for evaluation and purchase of all software and
hardware to support
production environment.
Internal consultant for development groups involved with
many different
projects utilizing Client/ Server technologies for decision
support and mission
critical applications.
Developed and implemented a high availability solution for
the company
utilizing Mimix replication on the AS400 platform.
1984 - 1993
International Paper - Walpole, Ma.
Designed and developed an automated change management
system.
Developed numerous system utilities using Visual C++.
Designed and developed a cooperative processing project
between an
AS400 and a token-ring LAN involving extraction of data to a
PC
application utilizing PC Support router APIs.
Developed a proposal for a client/ server solution that
involved shop floor
and inventory control running in an IBM LAN server OS/2
environment and
communicating with multiple AS400s running Marcam's PRISM.
Involved in all stages of planning multiple AS400
installations, including
sizing requirements, equipment and system software needs.
Responsible for the conversion of two System 38s to AS400s
including
The migration of all software, hardware and communication
networks.
Responsible for all communications issues and the
maintenance of the
network, including System 36s, System 38s, AS400s and an
ES9000, as well as
remote dial in support.
1981 - 1988
Acushnet Rubber - New Bedford, Ma
Programmer Analysts/ Technical Support
Involved with building a new data center which included
installation of
a System 38 and local and remote communications.
Responsible for security of system software, system
performance and
measurement analysis, establishment of policies and
procedures for
operational staff.
Responsible for all hardware upgrades and development of
test systems.
Installed and customized an integrated manufacturing system
(BPCS)
Written in RPGIII
Involved with conversion of data from a Burroughs 6800
mainframe to a
System 38.
Involved with analysis and purchase of micro based systems,
micro to
mainframe communications(Algol) and design of micro based
applications.
Automated testing and material specification collection
from analytical Instron
Testing devices utilizing Pascal.
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