Manager Service

Shannon Rose Parry

*** ********* *****

Palmyra VA 23963

603-***-****

**********@*****.***

Education:

Johnson & Wales University Miami FL & Providence RI

Associates of Science in Culinary Arts achieved 2007

GPA 3.87/4.0 Magna Cum Laude

Objective: Hospitality professional with extensive experience in food &

Beverage operations. Seeking a position within a cooperative and friendly

work environment in which my skills will be enhanced and utilized.

Work History:

2013-2014 Assistant Restaurant Manager

The Boars Head UVA Charlottesville VA

. Collaborated with the culinary team to implement new ideas to achieve

higher levels of guest satisfaction

. Developed special promotions with our marketing department to

encourage sales

. Attended networking events to promote our resort

. Assisted high profile clients by qualifying their needs and presenting

unique solutions to ensure an excellent experience

. Prepared and conducted service training programs

. Maintained 4 diamond guest service standards and raised Guest scores

for 3 outlets

2013. Assistant Restaurant Manager

Kingsmill Resort & Spa Xanterra Williamsburg VA

. Assisted in the opening operation and success of Williamsburg's only

waterfront restaurant, the James Landing Grille

. Held daily stand up meetings with my team, highlighting guest service

topics and mediating group discussion

. Partnered with local vendors and coordinated daily entertainment

. Proficient with budgeting and labor analysis

. Skilled in inventory management to include ordering and corresponding

paperwork

. Maintained a positive working relationship with all levels of staff

and management

2012. Food and Beverage Manager the Summit Lodge

Loon Mountain Rec. Corp. Boyne Resorts Lincoln NH

. Expanded menu selection by 50 percent to provide fresh options and

increase sales

. Created advertised and trained staff on up selling daily specials

. Fluent with human resource policies and handled employee relations for

my department to include hiring through termination

. Ensured safety measures were in place and followed by staff with daily

safety prevention meetings

Strengths:

. Experienced with a variety of banquet set up styles from coffee

service to fine dining

. Proven team player willing to assist where needed

. Familiar with culinary arts, baking, pastry, banquette and restaurant

service

. Excellent communication skills

Honors and certificates:

Certified TIPS trainer

Serve Safe Certification

Horseshoe Award Loon Mountain

Experience: 10 years

Contact this candidate