Project Customer
Resume:
PANDU B
Senior Test Engineer
Email: ********@*****.*** Mobile: +91-
Career Objective:
To associate myself with a professionally driven esteemed organization
by pursuing a challenging, dynamic, responsible and rewarding career and
applying my professional expertise, skills, thoughts and enthusiasm in a
position for career growth in IT industry.
Professional Summary:
. 4+ Years of experience in Manual Testing and exposure to Selenium
Automation Testing.
. Presently working at Happiest Minds Technologies Pvt Ltd, as a Senior
Test Engineer from 14th Nov 12 to till date.
. Previously Worked at Synchronoss Technologies Pvt Ltd, as a Software
Tester from 29th Mar 10 to 2nd Nov 12.
Manual Testing Skills:
. Well acquainted with Software Development Life Cycle, Testing Life
Cycle, Concepts and Methodologies.
. Ensure the successful delivery of a solution according to Business
requirements within the time and to the appropriate quality bar.
. Extensive work experience on Functional testing, Sanity Testing,
Regression Testing, User Interface Testing and API testing with STLC
and agile methodology.
. Extensive experience in writing the Test Scenarios and converting them
into effective test cases based on Software requirement specification
(SRS) document and mapping the test cases to the requirements for
maximum testing coverage.
. Excellent Team Player Good Communication and Interpersonal Skills.
. Know writing SQL queries to retrieve structured information's from the
DB.
. Worked in Linux environment for deploying build, examining backend
logs and querying DB information using MySQL.
. Tested both XML and JSON based Web service API's.
. Tested E-Commerce and OSS domain based Web Application and have
knowledge on EMS/NMS.
. Tested REST and SOAP based Web Services.
Automation Testing Skills:
. Actively involved in HYBRID Selenium framework development.
. Knowledge in Core Java language to develop selenium framework.
. Good in designing framework plan in Excel sheet.
. Expert in identifying web elements using XPATH expressions.
. Have knowledge on different testing models and adopted the principles
in test case preparation and execution phases.
. Used WebDriver, Junit, Test NG and apache POI concepts in Java to
design framework.
Recognitions:
. Received Customer Happiness Award in Q4 quarter of 2013 for exhibiting
outstanding performance at client location.
. Received Bravo Award in Q1 quarter of 2014 for delivering critical
project on time with minimal issues.
. Got appreciation for production releases 3.0.0x, 3.1.0.x, 3.0.2.x and
3.1.2.x. in TWG project and 2.3.0.x, 2.4.0.x releases in WLP project.
Software Testing Tools:
SQL+ and SQL Developer: Knowledge in using SQL+ and SQL Developer tool for
executing queries and searching views/triggers and tables/fields etc.
Bugzilla and Redmine: Expert in using advanced version of Redmine/Bugzilla
for all bug activities, search functionalities and report generations etc.
Matrix pro and Test link: Well versed in creating, executing and fetching
the report from the matrix pro and Test link.
Oxygen XML editor and File poster: Able to use Oxyzen XML and File poster
editor for validating XML and generating XML's from XSD's.
Smart SVN: Can checkout and create local system repository for the bulk
requirement documents using Smart SVN software.
JSON Viewer : Used JSON viewr open source tool for validating JSON's with
the given requirement.
SOAP UI : Used SOAP UI Tool for posting and validating Web services(API's)
for small project
Jenkins : Used for deploying build in QA/Stage environment.
Educational Qualifications:
Exam passed Institution Board Year of Percentage
passing
B.E in CSE BIET, VTU, 2009 67.18
Davangere. Belgaum.
Diploma in DRRGP, DTE Board 2006 74.26
CSE Davangere
Std X SJJMHS, KSEEB 2003 74.52
Davangere.
Additional Skills:
Languages C, C++, Core Java, HTML and VB
scripting.
Operating Systems Windows 2000/XP/7/8 and Linux Basic.
Database Oracle and MySQL.
Package MS-Offce and Visual Basic.
Projects:
Project 1: [24]7 Innovation Labs Chat solution - http://www.247-inc.com
Clients : Airtel, Aviva, Amex, Lenovo, Singtel,
Vodafone, Argos, Optus, Sears.
Bug tracking tool : Redmine.
Test case tool : Test link.
Team size : 20
Platform : [24]7 Online,[24]7 Mobile,[24]7 Assist
Services : Providing Chat solution to End user and
assisting them from Agent console.
My duration : Nov 12 to till date
Description:
[24]7 Innovation Labs is a service based company
having [24]7 Assist platform and [24]7 Online+Mobile platform as its
product. [24]7 Online+Mobile platform is provides Chat solution to the end
user of different clients on Desktop, Tablet and Mobile devices. Chat
solution includes Proactive invites and Button invites as per client
specific UI format. Triggering invite to customer is also based on Rules
and Analyticcal Models which includes [24]7 standard rules and client
specific custom rules. On accepting invite it gets connects to Assist agent
console. [24]7 Assist platform provides Assist console which is used to
accept chat communicate with end user using extensive set of sliders,
shortcuts, smart commands options. Assist console is having 3 roles as
Admin, Lead and Agent. Data collected from client's website will be sent
from Online platform to Assist platform and Standard/Custom reporting will
be maintained in Assist console.
Responsibilities:
. Individual contributor and team member of service delivery team of
Online and Mobile Chat Solutions that involves Tagging, Data
gathering, Modeling, Predictive Analysis using Cloud computing and
Cassandra systems deployed in Amazon Cloud and data centers.
. Testing the client's domain and all triggering URL's to make sure
[24]7 solution is loaded hence solution is flowing without any
glitches.
. Verifying that Invite is loading as expected and connecting to agent
console on accepting it.
. Validating JSON format event's request and responses triggered in
network logs and validating all variables present in events.
. Running Selenium test suite to perform Assist sanity testing.
. Preparing test cases for any new client signed for POC.
. Involving in documentation reviews and participating in bug reporting
meetings
Project 2: Time Warner Cable Gateway (TWG)
Client : Timewarnercable, USA
Bug tracking tool : Bugzilla.
Test case tool : Matrix pro
Team size : 4 [India] and 2[US]
Platform : CNOW and JAVA
Services : Providing network services (Sprint and
Clearwire) to the Mobile Device.
Duration : 1.4 yrs.
Description:
This is an OSS based Order processing application
connected to Time Warner Cable website where end user will purchase handset
devices online and then the TWG application is responsible for providing
complete environment to activate and ship their device. The agent process
the customer's orders. Order processing activity involves different
scenarios based on the Order types as well as different Use cases. Use
cases are designed and implemented and cover complete services/scenarios as
per the client's requirement like Activating/Deactivating/Swapping Devices,
Suspending/Resuming /Disconnecting Activation and Swapping/Changing offers.
Responsibilities:
. Running each use case and verifying the result to meet their
requirement.
. Verifying request and responses triggered for each API call from the
connector.
. Sanity testing thoroughly to determine issues in the application.
. Writing test cases for new BR/CR's from the client.
. Involving in documentation reviews and participating in bug reporting
meetings with on site team.
Project 3: Synchronoss Buy Flow (SNCRBF) and Time Warner Cable User
Interface (TWCUI)
Client : Timewarnercable, USA
Front End Project : Time warner cable user interface
Back End Project : SNCRBF
Bug tracking tool : Bugzilla.
Team size : 6 [India], 3[US] and 12[Polaris outsource]
Platform : CNOW and JAVA
URL : http://www.timewarnercable.com/
Services : Cable TV, High Speed Online and Digital
Phone
Duration : 7 months
Description:
This is a dual mode project where Frond End Project
TWCUI is designed as an E-Commerce web application where customer purchases
services (Digital TV, Internet and Digital Phone) from TWC Company online.
It involves huge set of extensive plans, offers, packages and graphical
animations to attract customers. Once customer purchases device they will
receives unique order and same will reach to order number Back End Project
SNCRBF which is order processing application. SNCRBF is responsible for
verifying the entire details of customer and hence activating, shipping the
device to the customer. Verifying process involves examining customer
address and credit card details also confirming shipping date.
Responsibilities:
. Testing TWCUI front end website in all browser to identify browser
specific issues.
. Testing the TWCUI application to ensure that it is meeting client's
requirement exactly in terms of offers, packages, prices and content
etc.
. Testing the SNCRBF application to ensure the orders are flowing
properly to their respective queues for the specific failed scenarios.
. Analyzing the new enhancement BR/CR's received from the client and
Writing test cases for them.
. Involving in documentation reviews and participating in bug reporting
meetings with onsite team.
. Sanity testing of the application on different
OS/Database/Server/Browser.
Project 4: White Label Portal and DELL GMAP
Clients : DELL, SONY, Microsoft and USCC.
Bug tracking tool : Bugzilla.
Test case tool : Matrix pro
Team size : 5 [India] and 5[US]
Platform : CNOW and JAVA.
Services : Activating offers to mobile devices.
My duration : Apr 12 to Nov 12.
Description:
WLP and DELL GMAP's are platforms provide
environment to activate offers/plans for the mobile hand set devices. DELL
GMAP is connected Dell.com and hence receives the services from Dell
directly and activate the offers to the devices ensuring the customers
address and credit check validation with respective career connectots. WLP
is a huge platform has different set of careers like SONY, USCC, Mccoy,
Panasonic and Samsung.
Responsibilities:
. Testing each career thoroughly to ensure the application is reaching
the clients requirement covering all scenarios.
. Reviewed the Selenium Scripts developed by the team members.
. Identified elements and prepared selenium test scripts in spreadsheet.
. Verifying each page and flow is displaying as expected for all
careers.
. Validating and request and responses triggered for all careers to
their respective connectors to their specific schema.
. Combination. Reporting bugs related to GUI & Functionality. Reusing
Test Scripts for Retesting Application.
. Writing test cases for new CR/BR from the client.
. Involving in documentation reviews and participating in bug reporting
meetings.
Personal details:
Father's name : Bhojaraj P
Date of birth : 06-07-1987
Sex : Male.
Marital Status : Single
Address : #8/2, EWS. BDA Apartments.
Nandini layout,
Bangalore- 560096.
Nationality : Indian.
Hobbies : Listening to music and writing short
poems.
Miscellaneous:
> Received First rank award in SSLC for highest scoring at school level.
> Secured 32 as branch rank and 194 as general rank in State level
Diploma CET-2006.
Pandu B
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