Customer Service Representative

Melissa Fuson

Office Manager/ Customer Service Representative

Newark, TX

****.*****@*****.*** - 817-***-****

WORK EXPERIENCE

Office Manager/ Customer Service Representative

WRJ Construction - August 2009 to August 2014

General office duties including office supply inventory ordering and control, maintaining a clean atmosphere,

filing, entering and maintaining customer accounts

•Preparing and processing proposals, invoices, and company expense reports

•Prepare and review weekly payroll

•Conduct travel and lodging arrangements when necessary

•Collect and prepare information for use in meetings and bid presentations

•Prepare and process proposals, invoices, and company expense reports

•Creatively construct, prepare, as well as administer special events and projects

Manager/ Customer Service Representative/ Sales Associate

Martini Tan - December 2008 to May 2009

Provide outstanding customer service to any and all customers, as well as selling tanning memberships and

products

•Responsible for daily opening and/or closing of the salon, as well as supervision of all Salon employees

•Responsible for screening staff applicants, administering salon policy, banking, inventory ordering and control,

supervising salon maintenance

Title Agent

Cheaha Land Services - Dallas, TX - December 2007 to December 2008

Reports to Dallas/Tarrant County courthouse daily to run Lot and Block/Tract/Masterfile title from current owner

to Plat/Patent

•Search Grantee/Grantor indices using the OPR and Deed index books for pertinent documents

•Complied data and reviewed documents to create runsheets for complete title search

•Assist Subordinates and Supervisor in identifying and resolving problems.

•Responsible for ensuring accuracy on check request to pay the proper mineral owner

•Assist new hires in training and ensuring accuracy on title research.

•Prepare detailed Weekly reports for the Supervisor and client on complete title

Server

Pulidos Mexican Restaurant - March 1997 to December 2008

Excellent Customer service skills

•Communicate effectively with customers and employees

•Cashier and Greeter

•Help prepare and serve food

Lease Analyst Landman

Cheaha Land Services - March 2008 to August 2008

Responsible for analyzing and organizing documents contained in the final lease packet to clients.

•Help develop a work flow in creating a useful database.

•Entering Data to create and manage Oil and Gas documents in a database.

•Creating and reviewing legal descriptions of land for lease documents.

EDUCATION

W. E. Boswell High School.

ADDITIONAL INFORMATION

AREAS OF STRENGTH

• Excellent data entry skills, Strong knowledge of MS Office-Word, PowerPoint, Outlook, Excel

• Exceptional research and analytical skills; extremely detail oriented, Excellent organization and prioritization

skills.

• Highly motivated and dedicated; diplomatic and tactful with professionals and non-professionals at all levels.

• Excellent Customer Service skills

• Accurate and fast learner.

• Self-starter, proficient in decision making, problem solving and meeting deadlines. Ability to work under

pressure. Thrive on fast paced work environment.

Contact this candidate