Customer Service Administrative Assistant
Resume:
PAMELA J BUDGE
LAYTON, UT 84041-5104
******@*****.***
Career Summary
To obtain full-time employment where excellent customer service skills and clerical skills will benefit the
employer.
Employment
Black Turtle Services Layton, UT
11/2013 - 4/2014
Customer Service Representative
Inbound call Center; Quality, Admin Skills; Strong Customer
Service Skills, Call Control, Scripting
FRESENIUS USA MANUFACTURING, INC. Ogden, UT
6/2012 - 9/2013
Production Operator/Quality Inspector
Production Operator - Prep and replenishment of materials used to produce dialyzers; Quality
Inspector - Inspection of unfinished and finished product to assure product meets standards as
required by FDA guidelines; Machine Operator - Responsible for running and manipulating
equipment controls and tests, ratios and parameters.
SOS STAFFING @ FRESENIUS MEDICAL Ogden, UT
1/2009 - 6/2012
Production Assembler
Line production - assembled kidney dialysis components, performed computer manipulation and
maintenance as needed to facilitate constant production.
FAMILY DOLLAR, INC. Ogden, UT
8/2006 - 10/2008
Assistant Manager
Supervise Associates and completion of tasks on assigned shifts; Customer Service/Satisfaction;
Handling Monies: Cashiering, Petty Cash, Daily Revenues and Deposit Preparation. Receiving
Inventory, Stocking, Mark-downs, Merchandising, Store Management, Security and Loss
Prevention Control and Daily Reports.
RBH SOUND, INC. Layton, UT
3/2002 - 6/2006
Administrative Assistant / Receptionist
Correspondence, memoranda and other materials from drafts, dictation and other sources. Greet
public and reception - answering phones, directing calls to appropriate personnel. Sales/Marketing
assistance. Provide product information, applications, and refer inquiries to appropriate parties.
Perform computer data entry and filing, providing assistance to Accounting/Office Manager.
PRINCE FOOD SYSTEMS Houston, TX
12/1979 - 12/1983
Administrative Assistant
Administrative Assistant to President and Senior Vice President of Corporation; Assistant to Vice
President of Sales & Marketing - Sales & Marketing, Contract Presentations and Negotiations,
Selling Food Service Management Contracts; Sales/Marketing; All facets of customer service and
customer satisfaction.
Education
Waltrip High School Houston, TX
High School Diploma
Universtity of Houston - Dwntn Houston, TX
no degree
Houston Community College Houston, TX
continuing education...no degree
Licenses & Certificates
Real Estate
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