Customer Service Representative

Danielle Williams

St. Louis, MO

************@*****.*** - 314-***-****

WORK EXPERIENCE

Customer Service Representative II

Convergys - St. Louis, MO - November 2012 to August 2014

Answer customer calls to assist with troubleshooting their cable, internet, and phone services.

Mail Handler

United States Postal Service - St. Louis, MO - March 2011 to August 2012

Responsibilities

Responsible for processing mail manually and on a machine for next day delivery. Also load and unload mail

trucks.

EDUCATION

Diploma in General Studies

Soldan High School - St. Louis, MO

2006 to 2010

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