Customer Service Representative

Chelsea Austin

Receptionist

Edmonton, AB

*********@*******.*** - 780-***-****

I am currently looking for a full time position as a receptionist. I have past experience as an office assistant

and customer service representative.

WORK EXPERIENCE

Receptionist

The Tire Warehouse - Edmonton, AB - October 2014 to November 2014

Answering phone calls on a 6 line switchboard

-Communicating with staff and customers

-Taking messages for staff

-Booking appointments along with double checking appointments

-Ensuring tires are pulled from storage for correct dates

Park Supervisor and Operations Representative

Galaxyland West Edmonton Mall - Edmonton, AB - August 2006 to September 2014

Answering phone calls

-Communicating with guests and staff

- Providing excellent customer service

-Using Microsoft and Microsoft XL

-Making schedules for two departments

-Ordering supplies for the office

-Take notes during meetings for my manager

-Ensuring that maintenance requests are completed

-Interacting with many different departments

-Cash handling, selling admission and helping customers

-Inventory for office supplies and prizes

EDUCATION

Jasper Place High School - Edmonton, AB

2009

AWARDS

Your welcome awards

2013

Customer service

Your welcome awards

2012

Customer Service

CERTIFICATIONS

Fall Protection

June 2013 to June 2016

Standard First Aid CPR C & AED

February 2013 to Present

ADDITIONAL INFORMATION

Volunteer Work

I volunteered to help out Susan Parsons (She owns her own business doing Alberta Health Care billing for

Physicians) doing data entry, ensuring papers were in order, filed correctly and that numbers matched. I

covered for her after she had gone through surgery.

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