Customer Service Manager
Resume:
Shawnee Wolownik ************@*****.***
QUALIFICATIONS
Dependable Meeting deadlines
Exceed in problem resolution Contract research
Efficient in Word/ Excel Communicate effectively
Highly organized Professional in mannerism
Professional appearance Team player
Detail oriented Very Personable
Track/ Manage payroll Basic knowledge of Quickbooks
WORK HISTORY
4C Construction – Contact: Johnny Freeman @ 832-***-****
Assistant to Lead Estimator. March 3, 2013 – Oct. 7, 2013
Research contracts for pre bid/notice of award information Apply for & pick up permits
Apply/pick up bid bonds Request for/receive quotes Schedule/order material and
inspections Jobsite dumpster/sanitary Validate insurance for subs and project owners
Initiate temporary utility service i.e. water meter/electric pole Constant contact
w/superintendents, vendors, inspectors, etc. Maintained office supplies and appearance
Various errands Travel arrangements Civcast registered New employee intake Safety
procedure updates
Ω Reason for leaving: This business was financially unstable
Hubco, Inc. Contact : Johnny Freeman @ 832-***-****
Administrative Assistant to Lead Estimator. March 2012 – February 2013
Attend bid openings Initiate utility locate (811) Ticket update Update/maintain file
system Request material quotes Answer phones General office duties Contract
research for bid bond request
Ω Reason for leaving: Temporary position
New Designs Tile and Stone Retail Showroom
Owner/ creator. Midland, Tx. August 2007 – February 2012
VP of operations Showroom sales Consulting in showroom, client home and
construction site Strategize marketing and advertising Plan and execute a design based on
individual needs Recommend solutions within client budget Product research Product
order and tracking Invoicing Collections Meet budget requirements Supervise sub
contractors Project Take off Negotiate vendor pricing Money management
Inventory control Basic knowledge of construction blueprints
Ω Reason for leaving: Personal choice – Family over financial freedom
Pilkenton Tile – Contact: Mike Pilkenton @ 713-***-****
Manager, Tile setters Helper. Houston, Tx. March 2003 – June 2007
Operations Manager Financial Advisor Scheduling Project Take off Material
Ordering Customer Service Setters Helper Payroll
Reason for leaving: Opened Retail Store
Sparkle n More Maid Services
Owner. Magnolia, Tx. 1997 – 2006
Operations Manager Scheduling Invoicing Advertising Cleaning Organizing
References
Patty Dozier Dozier Custom Homes/ owner
Builder/ business associate 432-***-****
Craig Sullivan – Sullivan Construction
General Contractor/ business associate 325-***-****
David McQuire Whitehead Construction
Tony Steen Steen Builders
Susan Yanacek Tradition Homes
Melissa Rogers – MR Interiors
Organizations
Outstanding member of The Builders Association of The Permian Basin
The Chamber of Commerce Midland
Invited to become a member of The National Association for Professional Women
Asked to join Board for Odessa Chamber of Commerce
Shawnee Wolownik 832 – 696 7686
Shawnee Wolownik ************@*****.***
832 – 696 – 7686
I am a self – starter. I believe that through honesty, integrity, strong morals and character,
anyone can be successful. In todays’ tough world, this can sometimes feel like a full time job.
But without them, there is no TRUE success. And although I do not hold a degree from an
institution, my experience in various fields has given me all of the qualifications needed to
meet and exceed in the tasks for which I would be responsible for.
I very much appreciate your time and consideration. Have a Blessed day!
Sincerely,
Shawnee Wolownik
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