Customer Service Manager
Resume:
Jay M. Bowman, CST
Brooklyn Park, MN 55429
*******@*****.***
Employment History
Saint Mary's University, Minneapolis, MN Clinical Coordinator September 2013-present
• Coordinate Clinical Practicum sites for student practicum
• Instruct students in lab courses at Maplewood Surgery Center
• Educate students in surgical technology practice in the clinical setting
• Communicate with hospital employees to the progression of the surgical technology students
North Memorial Medical Center, Robbinsdale, MN Certified Surgical Technologist January 2013-present
• Provide patient care
• Set up for surgical procedures
• Handle and pass surgical instruments
• Assist with surgery when needed
• Maintain sterile technique
Hennepin County Medical Center, Minneapolis, MN Surgical Technologist June 2011-December 2012
• Provided patient care in a fast-paced acute trauma center
• Set up for surgical procedures
• Handled and passed surgical instruments
• Assisted with surgery as needed
• Maintained sterile technique
• Precepted new employees and surgery residents
Fairview Southdale Hospital, Edina, MN Surgical Technologist June 2006-June 2011
• Provided patient care
• Set up for surgical procedures
• Handled and passed surgical instruments
• Assisted with surgery as needed
• Maintained sterile technique
• Precepted new employees
• Updated preference cards
Doyle Security Products, Minneapolis, MN Shipping/Receiving April 2003-January 2006
• Accountable for incoming and outgoing shipments
• Took inventory counts
• Maintained organization and accessibility of merchandise
Speedway Super America, Minneapolis, MN Store Manager April 2000-April 2003
• Supervised a staff of eight people
• Calculated daily store revenue and completed paper work
• Maintained proper levels of store merchandise
• Hired and trained new employees
• Provided customer service
Education
Saint Mary’s University 2014-present
-Health and Human Services Management B.S. Program
Saint Mary’s University 2003-2006
-Received Certificate in Surgical Technology
Memberships
-Association of Surgical Technology 2004-present
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