Project Administrative Assistant
Resume:
Dianne E. Lutz
Fort Lauderdale FL 33309
******.*.****@*****.***
I T BU S I NE SS ANA LYS T
To take a challenging post for understanding business change needs, assessing the impact
of those changes, capturing, analyzing and documenting requirements and then support-
ing the communication and delivery of those requirements with relevant parties. Develop
test scripts, test cases, and test plans based on the review of application design documents.
Able to work with all levels of cross-functional team, responsible for improving business
processes and providing value to the functions they support. Strong organizational and
time-management skills and able to manage multiple priorities in a fast-paced environ-
ment. Solid verbal and written communications skills and the ability to interact effectively
with users and project team members. Expertise with Agile & waterfall methodology.
EDUCATION
University of South Carolina, Spartanburg, SC - B.A. in Computer Science
Georgia Military College, Ft. Gordon, GA - A.A. in General Studies
MILITARY EXPERIENCE
Administrative Assistant, RANK SPC4, US Army
Scheduled to take the Project Management Professional Certification Exam (PMP) Jan 2015
EXPERIENCE
Yarns Forever Greer, SC Aug 2004-Now
Business Manager:
Managed relationship with programmers bridging communication between end users and
development team. Involved in preparing Process Flow Diagram and other UML
Diagrams using MS Visio. Collaborated with Support/Technical staff, applications
development, and data owners/subject matter experts during various phases of project
lifecycle. Collaborated with team to create and maintain System/Architecture
Documentation. Helped the developing teams in data mapping and supported in QA
testing. Interviewed the stakeholders and developed communications documents.
Clarified issues with developers during efforts to validate designs and functional
specifications. Actively participated in internal and external presentations. Conducted
project meetings successfully by coordinating all users, technical staff. Defined and
documented clear and complete detailed business requirements and functional
specifications. Managed all facets of technical projects to ensure deliverables are met
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within schedule, budget and quality goals. Defined project scope, goals and deliverables
that support business goals in collaboration with project team and stakeholders.
Identified and manages project dependencies and critical path. Developed and delivered
progress reports, proposals, requirements documentation, and presentations. Proactively
manage changes in project scope, identified potential risks, devised contingency plans and
gap analysis. Identified and tracks open issues, milestones and deliverables within the
project team. Implemented Change Management processes and procedures when
needed.
QS Technologies,Inc Greenville, SC Jul 2003-Aug 2004
Senior Programmer Analyst:
Worked on the Vital Records Management System for 10 States. Responsible
forgathering specifications to create Birth, Death, Fetal Death, Marriage & Dissolution,
Perinatal, Newborn Hearing Screening, Domestic Partnership, Birth Defect Tracking,
Metabolic Screening, Missing Child and Putative Father for each state. Then use that
information to create the database needed to hold all the information for every record for
the state. After the gathering process used all the information gathered to create a
application specifically for that state using Microsoft SQL Server, Report Builder and
ODBC compliant Software to create Vital Records. Wrote modifications to existing
applications from designs, instructions, or user program specifications, integrates
modifications into systems, and maintains applications.
Rockwell Automation, Greenville, SC Oct 2000-July 2003
Programmer Analyst:
Shipping Application : As a team lead, was responsible for Bill of Lading, Export
Compliance, Freight Rates and Carrier Maintenance, Inventory Tracking, Reporting,
National and International Taxing modules. Responsible for the database design,
development of the user interface screens, report generation, implementation and user
training. Created Shipping Application Upgrades and Software Releases for over one
thousand internal and external users. Completes and/or prepares required forms and
reports including status reports, application descriptions, and other documentation.
Attends technology seminars/conferences related to direction and goals as defined by the
Information Systems Department. Respond to service requests and provides technical
support for both custom applications and packaged software products.
Senior Programmer, QS/1 Data Systems; Spartanburg, SC Mar 1999-Oct 2000
System One System: Developed and maintained the System One System. Using C#
and Assembler. Created EDI transactions for Medicaid batch transactions for over
twenty five states. Maintained version control for major releases and patches.
Technical SKILLS
MS SQL Server 2012, Sybase SQL 12/15, Windows, Mac, Microsoft Project,
PowerBuilder 12, C#, C, MS Visio, T-SQL, (Stored Procedures, Views, Triggers,
Functions), MS Access, SQL-Programmer PowerDesigner PVCS, Maestro, MS Office,
SQL Developer.
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