Customer Service Representative
Resume:
Bibi Rahaman
Miami, Florida **177
E-mail: ********@*****.***
Objective:
Seeking a professional position to utilizing my knowledge, analytical
skills, and leadership experience to further my career. A job that helps me
utilizes my effective selling techniques and marketing skills to create and
expand.
Education:
Florida International University
Miami, FL
Bachelor of Arts in Chemistry
August 2012
Experience:
Market Source
Miami, FL
Territory Representative for HP (Hewlett Packard) May 2006-Present
. Training sales professionals regarding products
. Achieved and surpassed monthly quotas by 15%
. Product inventory and merchandizing
. Successfully coordinate various field activities including: projects,
special reports, lunch and learns and other promotional activities to
improve revenue
. Planning, budgeting, analysis, and administration
. Execute sales and marketing strategies within the territory to ensure
positive revenue
. Complete weekly reports, plans of action as well as expense reports
. Develop, maintain and enhance an excellent client relationship
CVS Pharmacy
Miami, FL
Pharmacy Technician Supervisor
April 2007-Present
. Assisting pharmacist in fulfilling prescriptions
. Inputting and processing prescriptions daily
. Working with insurance companies to resolve rejected claims
. Keeping inventory of a thousands brand and genetic medications
. Facilitate and train new technicians with RXconnect system
CompUSA
Miami, FL
Customer service representative
August 2005- May 2006
. Optimize customer issues to reach 100% customer satisfaction
. Receive and process all payments according to typical protocol
. Balance cash registers for a maximum of two hundred dollars
. Complete, process and maintain applicable paperwork and records
. Assist customers on purchasing a computer
Certifications:
Certified Pharmacy Technician
2009- present
Marketing Accounting and Finance Analysis Certification
2011-present
Memberships:
Member of Pharmacy Student Association at Florida International University
2010- present
Skills:
Proficient in Microsoft Office Suites
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