Joshua Hurt
**** ********* ****, *********, **,
***** 817-***-**** *********@*****.***
Objective
To serve as a Financial Professional, by applying acquired knowledge of
investment products and portfolio servicing, as well as taking an
innovative approach that ensures loyalty for inter-relationships between
clients and their firm.
Qualifications
Series 7 & 63 Licensed since November 2012
Proficient with Microsoft Office products (PowerPoint, Word, Excel)
Education
Bachelor of ARts May 12, 2012 University of north texas
GPA: 3.4 OUT OF 4.0
Major: Economics
Minor: Spanish
Included in Dean's and President's List 4x (Cumulatively)
Skills & Abilities
Leadership
COACHED NEWLY-HIRED REPRESENTATIVES BY PROVIDING PEER-TO-PEER FEEDBACK
REGARDING PHONE INTERACTIONS WITH CLIENTS, AND OTHER TOOLS FOR LONG-TERM
CAREER OBJECTIVES
Served as a help desk for representatives, by analyzing financial risks and
fraud protection for clients
Initiated new ways to acknowledge representatives of various tenure, in
order to maintain and promote productivity and quality work
Performance
ACHIEVED TOP CALL QUALITY & BUSINESS REFERRALS ON A MONTHLY BASIS
Steadily surpassed metric goals communicated by upper-level management
Recognized quarterly for top performance in function-wide campaigns
Communication
SUPERIOR CAPABILITIES IN COMMUNICATING UPCOMING CORPORATE EVENTS AND
CAMPAIGNS VIA VARIOUS FORMS OF MULTIMEDIA
Connected with upper level management in order to deliver the vision of
goals that are consistent company-wide
Provided relevant updates from public media that may benefit or affect
company goals and/or products
Experience
Private Client group associate fidelity investments september 2012-
present
SERVICED AND MONITORED INVESTMENT PORTFOLIOS FOR HIGH NET-WORTH CLIENTS
HOLDING OVER $1 MILLION IN ASSETS, CONSISTING OF FINANCIAL INSTRUMENTS
RANGING FROM EQUITIES TO FIXED INCOME. DEVELOPED THE RELATIONSHIP BY
CONNECTING CLIENTS TO AN ACCOUNT EXECUTIVE THAT PROVIDES INVESTMENT
GUIDANCE AND STOCK MARKET INSIGHT, IN-DEPTH. ALSO SERVED AS A PEER COACH TO
FELLOW TEAMMATES, AS WELL AS HELP DESK RESERVE, WHICH IS ONE THAT ANALYZES
POTENTIAL FINANCIAL RISK FOR TRANSACTIONS, AND PROVIDES ADDITIONAL
RESOURCES AND SOLUTIONS TO RESOLVE FOR COMPLEX ISSUES. HONORED THREE TIMES
VIA EXCELLENCE IN ACTION AWARDS FOR TOP CALL QUALITY, LEADERSHIP, AND HIGH
PERFORMANCE.
Recovery analyst real time resolutions june 2012- September 2012
PROVIDED TAILORED SOLUTIONS FOR CLIENTS WITH DELINQUENT MORTGAGE LOANS BY
PRESENTING AND ESTABLISHING LOAN MODIFICATIONS. ALSO CREATED PAYMENT
INVOICES FOR NEARLY 200-300 CLIENTS DAILY WHO ARE SEEKING TO RECOVER FROM
THEIR CURRENT DEBT. WAS HELD RESPONSIBLE FOR ADHERING TO GOVERNMENT
FINANCIAL POLICIES, SUCH AS FDCPA. REWARDED MONTHLY FOR COLLECTING AN
AVERAGE OF $30,000 FOR DEFAULTED LOANS.
Google search quality evaluator leapforce February 2012- June 2012
ANALYZED THE SEARCH RESULTS FOR ONE OF AMERICA'S MOST USED SEARCH ENGINES,
GOOGLE. THIS WAS DONE BY REVIEWING SEARCH QUERIES ENTERED BY USERS, AND
DETERMINING WHICH SORT OF MEDIA, SUCH AS PHOTO, VIDEO, OR WEBSITE WOULD
YIELD THE BEST RESULTS THAT THE GOOGLE VISITOR WAS SEEKING.