Project Manager Engineer

Location:

Posted:

December 05, 2014

CHARISSE BRADLEY

● SUMMARY OF QUALIFICATIONS AND SKILLS

FAMILIAR WITH WINDOW SERVER 2008 OR HIGHER

KNOWLEDGE OF RELATIONAL DATABASES (SQL SERVER 2008, 2012)AND DATA EXTRACTION TOOLS

GENERAL UNDERSTANDING OF NETWORK TECHNOLOGIES AND PRACTICES

WORK EXPERIENCE

INSIGHT GLOBAL- IMPLEMENTATION PROJECT MANAGER ALLSCRIPTS- RALEIGH, NC JANUARY 2014 - NOVEMBER 2014

MANAGE DAILY ACTIVITIES FOR MULTIPLE PROJECTS, ISSUE RESOLUTION AND COMMUNICATION ACROSS PROJECT TEAMS IN ORDER TO

DELIVER UPGRADES ON-TIME.

WORK CLOSELY WITH THE OTHER INTERNAL DEPARTMENTS IN FOLLOWING UP THAT TASKS ARE ACCOMPLISHED ON TIME TO MEET

PROJECT DEADLINES.

DEVELOPS PROJECT PLANS TO ENSURE IMPLEMENTATION PROCESS RUNS SMOOTHLY FROM BEGINNING TO PROJECT COMPLETION.

TEST SOFTWARE AND PROVIDE TRAINING TO CLIENTS ON COMPONENTS INSTALLED.

CONSULTS WITH CLIENTS TO COLLECT INFORMATION ABOUT SYSTEM FUNCTIONS, APPLICATIONS AND FEATURES.

STRONG, END TO END UNDERSTANDING AND EXPERIENCE WITH SOFTWARE DEVELOPMENT LIFECYCLE(SDLC) AND DATA

WAREHOUSE PROJECTS.

WORK WITH SMES TO ENSURE THAT DATA PROVIDERS ARE IN COMPLIANCE WITH THE PUBLISHED DATA SUBMITTED;VALIDATING DATA

FROM THE PROVIDERS AND MONITORING AND REPORTING ON THE QUALITY OF THE DATA.

PROVIDE FOLLOW –UP ON RECENT SOFTWARE IMPLEMENTATION TO ENSURE PRODUCT IS FUNCTIONING PROPERLY.

RESPONSIBLE FOR ETL OF DATA INTEGRATED FROM MULTIPLE APPLICATIONS(SYSTEMS.

ASTADIA – IT CONSULTANT-DURHAM, NORTH CAROLINA JUNE 2013-DECEMBER 2013

PROVIDE SERVER SYSTEMS SUPPORT: INSTALL, UPGRADE, MONITOR, AND MAINTAIN APPLICATION, WEB, E-MAIL AND FILE SERVERS IN

A WINDOWS AND/OR MULTI-PLATFORM ENVIRONMENT.

MAINTAIN OS AND SECURITY PATCH LEVELS ON ALL SUPPORTED SERVERS.

ENSURE PERFORMANCE AND EFFICIENCY OF SUPPORTED SYSTEMS AND HARDWARE.

PROVIDE DESKTOP SUPPORT FOR END-USERS INCLUDING APPLICATION, HARDWARE, PRINTER SUPPORT, AND OTHER PERIPHERALS (IE.

MOBILE DEVICES).

ASSIST OTHER TECHNOLOGY SUPPORT STAFF IN DIAGNOSING AND RESOLVING NETWORK, DESKTOP, AND OTHER USER PROBLEMS.

BANDWIDTH TECHNICAL ASSISTANCE ENGINEER- RALEIGH, NORTH CAROLINA SEPTEMBER 2012-MAY 2013

PARTNER WITH LOCAL EXCHANGE CARRIERS IN RESOLVING CUSTOMER NETWORK (LAN/WAN) ISSUES.

ASSIST WITH CONFIGURATION AND TROUBLESHOOTING OF CUSTOMERS ROUTERS THAT INCLUDED IN VOIP NETWORK.

EXPERIENCE IN VARIOUS TICKETING SYSTEM; SALESFORCE, REMEDY, ETC.

RESPONSIBLE FOR NETWORK CONFIGURATION USING ROUTERS AND SWITCHES

TROUBLESHOOTING OF WIRELESS ETHERNET BASED NETWORKS AND TCP/IP BASED SERVICES.

EDUCATION

MASTER OF INFORMATION SCIENCE (MS) NORTH CAROLINA CENTRAL UNIVERSITY, DURHAM, NORTH CAROLINA,

DECEMBER 2013

CERTIFICATIONS IN SSVP AND SSCA