Customer Service Representative
Resume:
Ireti A. Adebayo
Englewood, N.J. 07661
*************@*****.***
OBJECTIVE
To secure a position as a Customer Service Representative, which will allow me to utilize my
professional experience and educational training.
SKILLS
Organization/Planner Vital Stats Microsoft Word Microsoft A
Medical Office Procedures Receptionist Microsoft Excel Customer Care
Phlebotomy Data Entry Microsoft PowerPoint Fax / Copy / Filing
EXPERIENCE
Platinum Cleaning. 2013-present
Newark,NJ
Maintenance
Cleaning commercial buildings
Vacuum
Buffing floors
Clean bathrooms
Cleaning commercial windows
Detail cleaning (stain removal) with clients choice of chemicals
Irvington Public Library Irvington,
NJ
Technical Processing 2012- 2013p
Tag, bar code, and stamp books
Enter each book into the database
Label each book
I also work the circulation desk:
Answer and transfer all calls to requested dept.
Check in and check out books
Collect fines, update library cards, copy and print, and fax patron’s requested documents
Apostle House Newark, NJ
Receptionist (Internship) 2012- 2012
Answer high volume of calls
Greet guest
Enter guest in to system that is in need of assistants
Filing and copying
Dr. Vivian Ackad Newark, NJ
Medical Assistant (Externship) 20012 - 2012
Inventoried and ordered medical, lab, and office supplies and equipment.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Scheduled appointments for patients.
Interviewed patients to obtain medical information and measured their vital signs, weight and height.
Showed patients to examination rooms and prepared them for the physician.
Sloman Shield East Brunswick, NJ
Telemarketing 2008 - 2008
Obtained customer information and entered orders into computers.
Telephoned customers in response to follow-up initial sales contacts.
Explained products and services and prices, and answered questions from customers.
Linen –N- Things Livingston, NJ
Customer Service Representative 2006 -2007
Provided customer service in self-service store.
Aided customers in locating merchandise.
Answered questions from and provided information to customers about merchandise for sale.
Arranged stock on shelves and racks in sales area, including returns.
Marked and ticket merchandise.
Winston Retail San Francisco, CA
Vendor 2005-2007
Kept record of customers’ interactions and transactions.
Recorded details of complaints and comments; as well as actions taken.
Read orders to ascertain catalog numbers, sizes, colors and quantities of merchandise.
Compute prices of items or groups of items.
EDUCATION
National Career Institute East
Orange, NJ
Graduated: Certified Medical Assistant 2012
Joy’s School of Hair Design (Training Incorporated) East Orange, NJ
Graduated: Cosmetology 2005
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