Customer Service High School

BACKGROUND SUMMARY

A versatile, loyal Production Manager with broad experience in employee

team building, customer relations, and vendor interaction, who has a proven

track record of providing timely, creative, cost-effective solutions, even

when faced with tough deadlines.

TRANSFERRABLE SKILLS

Production - Production scheduling, material usage planning and purchase

orders.

Inside Sales / Customer Service - Answering customer sales phone and e-mail

inquiries, order entry, shipment scheduling, accounts Receivable, and sales

follow up.

Warehouse - Shipping via UPS Online, receiving processes including required

documentation, inventory control, and cycle counts of raw materials.

Documentation - Organize customer specification documents as well as other

related documentation and quality requirements.

Miscellaneous - Team building through positive reinforcement and the

ability to work with and through people to achieve the objective at hand.

Computer Skills - Microsoft Office Professional Suite (Excel, Word &

Outlook), QuickBooks, and Lean Logistics.

PROFESSIONAL EXPERIENCE

Carl Gorr Printing Company, Woodstock, IL 1986-2012

a small privately-owned company specializing in providing graphic overlay

printing services

Production Manager

. Manufactured pressure sensitive labels, escutcheons, nameplates,

decorative inserts, backlit control, instrument panels, grilles, die

cut adhesive systems and telephone faceplates.

K.K.O. Incorporated, Capron, IL 1978-1986

A small fourth-generation family-owned manufacturer of commercial kitchen

cooking equipment

MIG / TIG Welder

. MIG & TIG welding of Mild Steel, Stainless Steel, and Aluminum

EDUCATION

Alden Hebron High School, Hebron IL

University of Wisconsin-Oshkosh, Oshkosh, Wisconsin.

PERSONAL DEVELOPMENT

Team Building, Leadership, and Promotion

Head Varsity Basketball Coach, Alden-Hebron High School (2006-2011)

Assistant Football Coach, Alden-Hebron High School (2003-2011)

Stateline Raiders Youth Football Team President (1998-2006)

Web Site Design & Maintenance http://www.eteamz.com/aldenhebrongiants

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