Customer Service Representative

Wayne price

. *** POWELL AVE . OTTAWA, ON K*S *A* .

Email:acgwg9@r.postjobfree.com .phone:613-***-****

Skills

? Basic Security Clearance

? Strong communication skills

? Take initiative and follow instructions

? Work well as part of a team, or independently

? Keyboarding 70 WPM, and 12,000 keystrokes per hour with very high

accuracy.

? Proficient with computers, upgrading and maintenance

? Local Area Networking and Wireless Networking

? Advanced knowledge of Microsoft Office and troubleshooting

? Graphic and Web Design (Photoshop CS3, PhotoImpact X3, HTML, CSS, PHP)

Work Experience

05/2013 - 01/2014 ACANAC Inc. (At Home) Mississauga, ON

Sales / Support Customer Service Representative

? Providing sales information and technical support/troubleshooting for

Internet Services.

03/2013 - 04/2013 AMS Imaging (Contract) Ottawa, ON

Doc Prep - Book Scanning

? Preparing documents to be scanned, scanning books for clients.

2010-2011 Davis & Henderson

Ottawa, ON

Data Entry Clerk

? Data Entry - Assessing medical claims and entering data

2006-2009 TeleTech Holdings

Renfrew, ON

Customer Service Representative

? Time Warner - Data Entry

? Best Buy - Front Line Customer Service Rep, promoted to Enhanced Agent

(Tier 2), and then to the Research Department (Tier 3 Support / Supervisor)

2004-2005 The Ottawa Citizen Ottawa, ON

Machinist

? Operated a machine that distributes flyers into the newspapers at high

speeds

Education

2011-2012 Algonquin College Ottawa, ON

? First Year Computer Systems Technician.

2006 Renfrew Education Center Renfrew, ON

? Diploma (Ontario Secondary School)

2002 Premiere Security Ottawa, ON

? Basic Security course

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