Customer Service High School
Resume:
Emir Tihic
Jacksonville, Florida 32257
acgwbw@r.postjobfree.com
Objective:
To obtain a challenging position where I can enhance my skills while gaining knowledge and experience
working with the agent position with American airlines.
Experience
Winn Dixie 2012-Present
Jacksonville, Florida
Lead Cashier/Customer Service
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Process payments, prepare and balanced cash flow for store revenue
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Prepare bank deposits and develop reports for daily cash received
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Provided excellent customer service by effectively handling customer inquiries and providing
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resolutions as needed
Train new employees on quality cashier and customer service duties
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Mandarin High School 2010-2014
Jacksonville, Florida
Volunteer Office Support
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Offered quality support services to school staff
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Multitasked in fast paced environment
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Provided administrative assistance to staff and incoming visitors
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Education
Mandarin High School 2010-2014
Florida State College Jacksonville, Florida 2014-Present
Course of Study: Nursing
Skills
Able to handle difficult situation by displaying patience and professionalism
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Strong verbal and written skills
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Bilingual, fluent in Bosnian
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Excellent customer service skills
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Consistent in maintaining compliance to established policies and procedure requirements
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Proficient in Microsoft Office Computer Software including Word, PowerPoint, and Internet.
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n
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References are available upon request.
Contact this candidate