Customer Service High School

Emir Tihic

**** **** ******* *****,

Jacksonville, Florida 32257

904-***-****

******@*******.***

Objective:

To obtain a challenging position where I can enhance my skills while gaining knowledge and experience

working with the agent position with American airlines.

Experience

Winn Dixie 2012-Present

Jacksonville, Florida

Lead Cashier/Customer Service

n

Process payments, prepare and balanced cash flow for store revenue

n

Prepare bank deposits and develop reports for daily cash received

n

Provided excellent customer service by effectively handling customer inquiries and providing

n

resolutions as needed

Train new employees on quality cashier and customer service duties

n

n

Mandarin High School 2010-2014

Jacksonville, Florida

Volunteer Office Support

n

Offered quality support services to school staff

n

Multitasked in fast paced environment

n

Provided administrative assistance to staff and incoming visitors

n

Education

Mandarin High School 2010-2014

Florida State College Jacksonville, Florida 2014-Present

Course of Study: Nursing

Skills

Able to handle difficult situation by displaying patience and professionalism

n

Strong verbal and written skills

n

Bilingual, fluent in Bosnian

n

Excellent customer service skills

n

Consistent in maintaining compliance to established policies and procedure requirements

n

Proficient in Microsoft Office Computer Software including Word, PowerPoint, and Internet.

n

n

n

References are available upon request.

Contact this candidate