Customer Service Supervisor

Jessica Young

**** * **** * ***** Chicago, I L 60620

773-***-****

************@*****.***

OBJECT IVE:

Looking to obtain a full-t ime position where I can utilize my knowledge and skills in a

company with growth and advancement opportunities.

SUM MARY OF SKILLS:

• Experience in janitorial, manufacturing, packing and cashiering.

• Creative in solving problems and maximizing resources.

• Effective working independently and a cooperative team player.

• Possess strong leadership skills.

• Reliable, punctual and customer fr iendly.

• Also experience in telemarketing services.

EMPLOYMENT H ISTORY:

NOBLEVOICE

JUN IOR EDUCATION ADVISOR DARIEN, I L

04/14-11/14

• Responsible for making and receiving inbound and outbound calls.

• Conducting searches for campus and online colleges, appending specific needs for the

clients.

• Documenting all the information that I send out based on their approval of the

clients.

• I’m very passionate about delivering high quality leads, sales, and prospects.

• I must maintain a certain ppc, and conversation rate.

E&B RESTAURANT CHICAGO,IL

07/12-10/12

YOUTH SITE SUPERVISOR

• Responsible for collecting youth’s t ime sheets on a weekly basis.

• Supervised and monitored youth assigned to designated worksite.

• Prepared and served food to the customer to ensure excellent customer service.

• Cleaned and sanitized dinning and ki tchen areas.

• Acted as cashier and waitress and perform other job related task as needed.

CPC LADORATORIES CHICAGO,IL

10/11-04/12

ASSEMBLER ( VOLUNTEER)

• Assembled various regulated and non- regulated products such as conditioners,

shampoo, liquid hand soap, hard surface cleaners, and air fresheners.

• Responsible loading and unloading pallets.

• Packaged and shrink wrapped various products.

• Maintained a clean working area to comply with OHSA and companies safety

policies and procedures.

• Performed other job related task as required by shift supervisor.

VI L LAGE OF MAYWWOD CHICAGO, I L

06/06-09/09

SEASONAL ASSOCIATE

• Responsible for walking through various neighborhoods picking up t rash and

other foreign debris.

• Promoted various community base programs by going door to door passing out

f lyers.

• Participated in youth rally to promote non-violence.

• Cleaned office buildings and performed other janitorial tasks as needed.

• Completed other community related projects as requested by supervisor.

EDUCAT ION:

OLIVE HARVEY COLLEGE CHICAGO, I L

06/09-09/09

GENERAL EDUCATION DIPLOMA

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