Customer Service Mechanical Engineering

FAHED AHMED, EIT

**********@*****.*** – 905-***-****

OBJECTIVE A full-time position in mechanical engineering with emphasis on computer

aided design, robotics, stress, and general engineering projects.

EDUCATION Bachelor of Engineering Science – Mechanical Engineering May 2014

The University of Western Ontario - London, ON

COURSEWORK Flight Dynamics Thermodynamics I

Mechatronic System Design Thermodynamics II

Production Management Robotics and Manufacturing

CNC Machining Computer Aided Design

APPLICABLE MME 4499 – Engineering Design Project Sept 2013 – April 2014

PROJECTS The University of Western Ontario - London, ON

Developed an autonomous mushroom harvesting robot with a team

of students utilizing time management and team collaboration.

Collected knowledge of existing robotic gantries and manufactured

components from varying catalogues to reduce development costs.

Designed the housing frame of the robot with consideration of all

components, forces and vibrations by 3D modeling and mathematical

calculations.

Designed a conveyor retrieval system to minimize the cycle time by

3D modeling and mathematical calculations.

MME 4487 – Mechatronic System Design Fall 2012

The University of Western Ontario - London, ON

Managed and trained a team of three other students to retrieve an

object from an exposed drainage pipe with the use of a semi-

autonomous robot after traversing rough terrain .

Salvaged materials from old printers, existing Fiberglass, and

additional parts to provide a zero production cost solution .

Constructed the chassis design using Solidworks software to verify

component configurations.

Developed code for the PIC24 Microcontroller using MPLAB.

Designed and developed the four wheel drive system utilizing logic

gates.

Manufactured necessary components for assembly utilizing the band

saw, drill press and other workshop tools.

Delivered presentation and demonstration of the robot in action .

WORK Salesperson Oct 2007 – July 2008

EXPERIENCE Tigerdirect.ca - Burlington, ON

Performed daily opening and closing routines to maintain an inviting

presence to consumers.

Provided guidance and expertise to consumers towards investing in

additional purchases.

Consistently in the top five sales by exceeding monthly sales,

warranty and incentives quota.

Assisted in customer service and tech department when customers

are not in need of assistance.

SKILLS Proficient in:

Solidworks 2014 Microsoft Word

NX 8 Microsoft Excel

CNC Programming Microsoft Powerpoint

Experience in:

MatLab MPLAB

Pneumatic Circuitry C++ Programming

CAD Data Exchange Java Programming

Knowledge of:

Heat Transfer Fluid Mechanics

Thermodynamics Mathematical Modeling

Robotic Design Production Management

CERTIFICATION WHMIS Training Fall 2008

Certified SolidWorks Associate Fall 2009

Workshop Safety Training Fall 2012

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