15+ years administratively supporting C-Level Executives

JO ANN F. DUMAS

**** ****** ***** ***** *: 248-***-****/C:586-***-****

Rochester, Michigan 48307 *****@***.***

PROFESSIONAL EXPERIENCE

CNI, INC. - Madison Heights, MI 2013-11/2014

Sales Administrator/Travel Coordinator/Interim Office Manager

As interim Office Manager, provided administrative support to CEO, CFO, COO, General Counsel, (3) V.P's and staff at all

locations.

• In addition to administrative support, Office Manager responsibilities included ordering of all office, coffee, janitorial, and

non-P.O. supplies. Reviewed/approved all American Express charges. Routed all expense reports to accounting. Tracked

spending of these accounts. Managed pest control services, and building maintenance.

• Worked with marketing supplier to order give-aways and business cards.

• Managed all travel (air, hotel, car rentals) for Madison Heights, Charlotte, MI, Del Rio, TX and Acuna, Mexico facilities.

• Maintained contact list for all plants and communicated changes to all facilities.

Sales Administrator-provided administrative support as sales administrator to Director and Account Manager of largest

customer. Served as assistant to Vice President to prepare his presentations, created tracking spreadsheets, and all other routine

administrative duties. Continued to serve as travel coordinator for all of CNI.

• Requested to work as a liaison with suppliers to follow up on daily shipments and assisted with service parts orders from

largest customer. Created quotations for supplier parts, attended/participated in conference calls with supplier and plants (3)

in U.S. and Mexico. Position eliminated after restructuring of organization.

ANXeBUSINESS CORP., Southfield, MI 2012–2013

Executive Assistant – Sales

Administrative support to the Executive Vice President-Sales, Executive Vice President-Automotive Division, and

Vice President-Service Delivery & Support.

• Managed executive calendars. Ensured conference rooms were neat and all equipment was working appropriately. Dialed-

in for web-based meetings or conference calls.

• Attended Auto Team meetings, recorded/prepared minutes, agendas and distributed to staff. Developed and maintained

Action Items List from this meeting. Distributed to appropriate individuals and followed up with staff members on

assignments.

• Printed out all documents for meetings.

• Coordinated all travel logistics, including maps and detailed information on hotel amenities, restaurants, etc. Prepared and

submitted travel expenses.

• Researched companies in preparation of introductory meetings with prospective customers. Obtained background

information on these individuals.

• Assisted in preparation of PowerPoint presentations.

• Covered for the CEO’s assistant as required.

• Assisted CEO’s assistant in coordinating information for quarterly Board of Directors’ meetings in New York.

COMERICA BANK, Auburn Hills, MI 2009-2011

Executive Assistant

Administrative support to the Senior Vice President, Corporate Consumer Compliance.

• Managed manager’s calendar, reviewed agendas and other documents related to meetings and prepared daily folder with all

relevant information.

• Proactively prepared draft agendas for upcoming meetings.

• Attended meetings, prepared minutes, distributed to appropriate individuals.

• Reviewed e-mail in absence of supervisor to ensure matters of urgency were promptly addressed.

• Updated the Federal Regulatory reference books with new legislation.

• Developed process flow charts for various procedures and reporting processes to the Dallas Federal Reserve Board.

Provided assistance to Auditors while in Auburn Hills.

• Prepared all typewritten correspondence, including writing on behalf of SVP.

• Ordered supplies via the on-line Office Depot system.

• Responsible for maintenance of copier/shared printer.

• Arranged all travel via on-line American Express Travel and prepare expense reports.

• Coordinated all facets of special events.

Jo Ann F. Dumas Page 2 of 2

AMERICAN AXLE & MANUFACTURING (AAM), Detroit, MI 2002-2009

Executive Assistant 2005-2009

Administrative support to two Vice Presidents and their departments (Global Procurement and Supply Chain Management and

the Commercial Vehicle Business Unit).

• Planned for Chairman’s staff meetings, Board of Directors’ Meetings and individual departmental staff meetings by

communicating and coordinating required documentation from respective staffs, formatting and presenting to Officers for

approval.

• Arranged travel arrangements, including processing of passport / visa requirements for international travel.

• Utilized Oracle iExpense, preparing expense reports for officers. Reviewed associates’ expense reports and approved under

appropriate Vice President’s name.

• Call center representative for AAM by receiving all incoming calls (averaging 50 / day), screening and referring to

appropriate individual (s).

• Developed, maintained, and distributed vacation schedules for each department as changes occurred.

• Executed all facets of annual Supplier Day event for 300+ suppliers and AAM associates.

• Ordered supplies on line; always held spending under departments’ budgets.

Coordinator-Executive Floor 2003-2005

Performed administrative responsibilities in the offices of the Co-Founder, Chairman and CEO, Vice Chairman, President, Group

Vice President, and Vice President of Quality and Customer Satisfaction.

Administrative Assistant, Detroit Forge Plant 2002-2003

Assistant to Plant Manager and Manufacturing Manager. Coordinated and performed all administrative responsibilities for two

senior executives.

• Prepared expense reports and reconciled monthly invoices for office supplies and catering services.

• Organized all details of quarterly Operations Reviews for senior management and weekly Productivity Meetings.

• Collected, reviewed, and processed bi-weekly time sheets for supervisors and salaried associates.

CHRYSLER/DaimlerChrysler, Auburn Hills, MI 1982-2001

Transportation Associate, Logistics 2000-2001

• Moved, tracked and expedited over 2 million outbound vehicles annually throughout North America. Coordinated Customer

service contact for over 4,000 dealerships, and the Chrysler customer call center, in locating overdue, lost or damaged

vehicles.

Specialist, Production Programming and Releasing 1996-2000

• Scheduled Plant production rates, overtime, downtime, build-out and launch date volumes for two Large Car Assembly

Plants and three Minivan Plants in North America and Austria (5,000 units daily).

Specialist, Events Planning and Administration, China Operations 1994-1996

• Coordinated all facets of visiting delegations from China including detailed logistics

accommodations, banquets, gift presentations, transportation, escorts, and tours of the Chrysler complex and

assembly plants).

• Supervised support staff and processed letters of invitation and visas for travelers to and from China. Maintained on-line

open position requisitions, reviewed and selected qualified candidates for interview..

Prior Administrative Positions: 1982-1994

• Office of Executive V.P., Worldwide Manufacturing • Power Train/Stamping Operations

• Corporate Timing, Engineering Office • Fuel and Exhaust Systems Engineering

EDUCATION

MSA, Administration, Central Michigan University, Mt. Pleasant, MI

BS, Management and Supervision, Central Michigan University, Mt. Pleasant, MI

ADDITIONAL SKILLS / TRAINING

Microsoft Office, Outlook, Lotus Notes, Oracle iExpense, Dealing with Difficult People

Ariba Expense/Procurement, Concur, Travel Leaders Business Ethics

(Tzell), and some Visio and PeopleSoft

Diversity in the Workplace

Leadership Turning Obstacles into Opportunities

Problem Solving Sexual Harassment

AS-400 use

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