Customer Service High School

Hendersonm player with positive attitude

• Deadline-driven

Exercises good judgmen

**** ******** ****** ****, ** 64109

Phone: 816-***-**** - ********@*****.***

Professional Summary

I have 20 plus years working in a hospital environment, have adapted strong people skills and dedicated work ethic. Attention to detail, customer service-oriented, scheduling appointments and preparing patient charts. Desiring a position where my skills can be enhanced through company growth.

Skill Highlights

• Maintains strict confidentiality

• Strong work ethic

• Tea t

• Good written communication

Professional Experience

May 1989 to August 2014

Children Mercy Hospital Kansas City, MO

Food Service, Records Specialist/Receptionist

• Food Prep

• Clean and Sanitize Kitchen

• Greet Customers

• Prioritize patient daily care scheduled patient procedures maintain and set up exam rooms

• Answer questions regarding knowledge of department policies.

• Schedule outpatient exams

• Verify appointments

• Complete patient registration

• Operate Cloud System -electronic records system

• Notify appropriate department for patient status

• retrieve and deliver of files

• Report information to Chief Technologist, Radiology Management Staff, Administrative Director and Records Specialist Managers.

• Utilize PC to enter and retrieve patient data

• Answer multi-line phone, operate fax and copy machine.

Education and Training

1982 Central Sr. High KCMO High School Diploma

1982 Vocational Technical School KCMO Certificate of Completion Graphic Design

1983 U.S. Army Honorable Discharge

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