Quality Assurance Technician
Resume:
Mark S. Lux
Fuquay Varina, NC *****
***********@*****.***
www.linkedin.com/pub/mark-lux/a2/b53/a84
Professional Summary:
Engaging leader, utilizing team building and networking skills, cultivating
cross-functional relationships to achieve success. Extensive experience
leading new product startup initiatives. Expertise establishing programs to
reward and encourage team member success while ensuring company objectives
delivered. Language fluencies: bilingual in English and Spanish.
Areas of Expertise:
Procedure Writing ISO Auditing Documentation QA Compliance SAP
Performance Improvement Root Cause Analysis Data Collection Cost
Control
Automated Manufacturing Research and Development
Professional Experience
DUPONT MCM DIVISION, Durham, NC
Research and Development Technician 2002 to
2014
Supported team of technicians and scientist in innovation of new products
and technologies. Represented company's Veterans' Network at Global
Diversity and Inclusion Conference, 2013.
. Developed successive generations of Photo Voltaic Ag solutions, achieving
and maintaining 70% global market share.
. Conducted applied research, studies and analysis to identify technical
solutions, maximizing research processes in controlling and improving
performance through trials.
. Led internal ISO audits, ensuring compliance with SOPs and maintaining
annual recertification.
. Initiated and deployed multiple "clean rooms" in direct support of
introduction of advanced materials.
. Developed and filed patents for multiple, new innovative products.
. Advanced core values, partnering with other site networks in community
service events, leading successive veteran-sponsored projects for
deployed military personnel.
. Implemented emerging Photonic curing technology in direct support of flex
material conductors.
. Wrote procedures and established curing protocols for thin film
deposition, identifying new growth market opportunities while
diversifying product portfolio.
NORTEL NETWORKS, Durham, NC
Quality Assurance Engineer 1998 to 2001
Coordinated manufacturing and systems test audit activities, verifying
compliance with all applicable specifications / documentation and
subsystems tests, per customer requirements. Ensured corrective actions
were effective in identifying process deficiencies. Facilitated external
audit of quality system and annual recertification.
Mark S. Lux ***********@*****.*** Page Two
NORTEL NETWORKS (Continued)
. Implemented redirection of team audit activities, achieving ISO and
TL9000 compliance with rapidly evolving market conditions.
. Deployed rewards and recognition initiatives, inspiring production
associates to achieve departmental goals, aggressively identifying and
eliminating repeat deficiencies.
. Established quality control systems, exceeding customer goals, achieving
97% first pass rate of new product portfolio in 90 days.
. Initiated reusable vendor packaging program, producing $37K in annual
savings.
Additional Positions:
Quality Assurance Technician
Systems Verification Team Leader
Access Node Production Cell Coach
Production Maintenance Technician
Military Experience
US Army 313MI BN, 82nd Airborne Division, Fort Bragg, NC
Education
Bachelor of Arts, Psychology, Minor, Spanish,
University of Northern Iowa, Cedar Falls, IA
Associate Degree, Automation Robotics,
Wake Technical Community College, Raleigh, NC
Professional Development / Certifications
Six Sigma Green Belt Certification
ISO Audit Certification
Nortel Networks Optical Internet Certification
Spanish Certification, Armed Forces Defense Language Institute
Interrogation Certification, US Army Intelligence Center[pic]
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