Customer Service High School

Stephanie Morgan

**** ********* ****, **** ****, MS 38637?

662-***-****?**********@*****.***

SUMMARY OF QUALIFICATIONS

. Silver Career Readiness Certification

. Experienced in warehouse logistics

. Excellent customer service skills

. Highly motivated and goal oriented

. Enthusiastic with strong work ethics

. Works effectively as a team member or independently

Related Experience

2005-2007

Whirlpool - Oxford, MS

Assembler

. Responsible for using an auto screw gun while assembling a store oven

. Effectively placed cook top on and screwed down burners

. Maintained and safe and clean work area

2002-2005

Heatcraft (Ablest Staffing) - Grenada, MS

Assembler

. Brazed cores for air conditioners

. Effectively fire torched brazed corers

. Maintained a clean and safe work area

Professional Experience

2010-2014

Harrahs Casino- Tunica, MS

Front Desk Agent

. Registers guests, secures payment, issues keys and related materials

per established departmental policies and procedures.

. Checks out guests, settles all pay folios and posts charges per

established departmental policies and procedures.

. Creates reservations based on established guidelines. Issues room keys

and relays instructions to Bell Person.

. Blocks and dispenses rooms for arriving guests.

2003-2010

Comfort Inn- Grenada, MS

Guest Service Agent

. Greets and completes established check-in procedures for arriving

guests on a daily basis, using both manual and computerized methods

. Regularly calculates and/or posts monies, receipts, guest accounts and

other forms of credit using accurate, proper cash handling methods

. Maintains a friendly, cheerful and courteous demeanor at all times

. Maintains good customer relations by keeping abreast of all in-house

and area functions in order to answer questions and concerns with

timely

EDUCATION

Capitol High School

Grenada, MS

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