Customer Service Sales
Resume:
Christel Catchings
*** * ***** ** ? Chicago, IL *0827 ? 708-***-**** ?
*******************@*****.***[pic]
OBJECTIVE
Seeking a position with a reputable company on a long term basis who is
looking for an experienced, hardworking, detail oriented team player.
VALUABLE SKILLS
. Ability to understand and carry out basic sanitation requirements
. Well organized with an ability to multitask
. Ability to read and follow instructions
. Good interpersonal and communication skills
. Reports for scheduled shifts, on-time and ready to work.
. Understands and adheres to organizational and department policy and
procedures.
. Accepts and offers feedback and suggestions openly and respectfully.
. Learns and adapts to new tasks or situations quickly and
cooperatively.
. Maintains job-related confidentiality.
. Takes initiative to identify, report, and resolve problems before they
escalate.
. Operates with a sense of teamwork; incorporates into daily job.
. Provides a positive model for co-workers.
. Able to stand for long periods of time
. Ability to meet deadlines effectively
ACCOMPLISHMENTS
. Assisted with the opening of a new fitness center and recruiting members
with success in the first three months
EXPERIENCE
March 2014 - Present
Continental Air Trans, Driver
. Safely transport guests to/from assigned destinations using company
vehicle.
. Welcome and acknowledge all guests, assist with luggage and answer
questions in a friendly manner.
. Study maps and routes to ensure on-time arrival and departures.
. Communicating with dispatch to exchange important information using
electronic devices.
. Clean driving record with a valid driver's license.
February 2012- December 2012
Kentucky Fried Chicken, Cashier
. Cleaned equipment used for preparing food ingredients
. Wrapped and packed take away food effectively
. Cleaned work area according to company guidelines
. Collected payments and ringed sales with few to no inaccuracies
. Worked closely with supervisor to increase customer service score of
secret shoppers
. Demonstrated leadership abilities by taking initiative with cleaning,
customers, and food prep
September 2011 - December 2011
Planet Fitness, Front Desk Attendant
. Demonstrated positive image with the public and staff and administered
records at attendance.
. Ensured to keep the supervisor informed of any problems arising with
participants, activities, and the assigned facility.
. Managed to operate a multi-line telephone system with voice mail;
obtained and delivered phone messages.
. Ensured to interact and communicate with the public and other
employees in a courteous and professional manner.
. Maintained the gym area and equipment neat and orderly and managed to
administer first aid.
. Extensive ability of handling the cash register, making changes,
preparing and updating records and maintain facilities in the fitness
center
July 2006 - November 2008
Armageddon Security, Guard
. Warn violators of rule infractions, such as loitering, smoking or
carrying forbidden articles
. Permit authorized persons to enter property and monitors entrances and
exits
. Observe departing personnel to protect against theft of company
property and ensure that authorized removal of property is conducted
within appropriate client requirements
. Investigate and prepare reports on accidents, incidents, and
suspicious activities
. Provide assistance to customers, employees and visitors in a courteous
and professional manner
February 2006 - June 2006
Seaton Corporation, Inc., Assembly Line Worker
. Cleaned and maintained the assembly line appropriately
. Inspected parts to ensure that they meet specific engineering
instructions
. Produced and assembled parts for the assembly line
. Monitor production line at each stage
. Maintain and handle tools and equipment used for production procedures
. Inspect product constantly to maintain highest quality parts
EDUCATION
GED - 2007, Malcolm X College
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate