WAQAR H CHEEMA
**** ******* ** # ***, **** Valley, CA 93063, USA.
Phone: 469-***-****, E-mail: *******@*****.***
Objective:
To obtain Sr. Manager QA and Testing Position that provides career
development and leading opportunities.
Education:
Bachelor of Science, Electrical & Electronics Engineering
Eastern Mediterranean University
Professional Summary:
Sr. Engineering Manager of Quality Assurance and Testing with more than
fourteen years of experience in managing QA and testing field projects
including more than ten years of experience in management role Leading and
managing large multiple cross functional teams of onsite and offshore
people with multiple product lines including Security & Fire products,
Enterprise Content Servers, Module Compatibility and integration,
Blackberry Enterprise Servers, Mobile Applications, graphical devices,
Desktop Applications, Web Base Applications and services, Network Security
Products and Enterprise content management suite of products in
Client/Server environment. Work closely with Product Management group,
business analysts, program management, Technical Support, and Development
Engineering teams to Plan multiple years of project road maps, Time lines,
project budgeting, revenue growth opportunities and implement these Plans
to achieve objectives and goals set for the organization's success. Define
high Level project Test Strategies and master test plans to Provide
guidance in development of comprehensive test approach and scope, Oversees
the execution of comprehensive testing strategies to include, but not
limited to, functional, integration, regression, performance, user
acceptance and Automation testing. Present a strategic testing approach
including SQA methodologies; define QA processes, driving test methods,
risk analysis, QA metrics reporting, and resource planning to executive
teams. Evaluate software functional requirements; Design specifications to
create comprehensive test approach, cost and time estimates, equipments
need and Oversee to ensure the quality of test plans, test cases, test
matrix, and bug reporting are in place for QA projects. Provide detailed
status using test Matrix of each active project, including overall product
quality, outstanding bugs, test progress, automation achievements,
milestones achieved and upcoming milestones to executive teams, Highly
Experienced using Agile and Waterfall development processes. Experience in
leading testing effort for entire product system with capability to
understand technology details and responsible for delivering end to end
product lines to customers with highest standards of quality. Work with
clients, internal process leaders and their team to discuss opportunities
to improve processes (quality, cost, efficiency and effectiveness) from a
customer and organizational perspective. Host and Drive bug triages.
Oversee Alpha and beta process, Perform in challenging situations, Strong
problem solving skills, highly analytical, detail oriented and
Enthusiastic, motivated and self-driven.
Professional Experience:
Mar/2013 - Present Sr. Engineering Manager, QA & Testing
Johnson Controls, Inc
. Manage and Lead multiple cross functional onsite and offshore teams
including QA and Testing, UI/UX, Technical Support, and Agency
Compliance.
. Lead test efforts for JCI Security & Fire products using P2000
Management system including variety of 3rd party Products and manage
multiple programs and projects for testing.
. Analyze and evaluate business situations, production capabilities,
economic trends, design and development of processes for consideration
presented by other members of management team to improve quality.
. Collaborate with other top management personnel in formulating and
establishing company policies, operating procedures, and goals.
. Leading the planning, organizing, and implementing the test regime for
delivery projects/programs and providing leadership for a multi-
disciplinary team of Quality Assurance Managers, Technical leaders,
and process analysts in planning and performing major release testing.
. Providing technical and analytical support to release test team
members ensuring adherence to quality standards and reviews release
deliverables.
. Monitor test system configurations, lead test executions and reviews
test cases and scripts for integrated systems establish goals and
objectives for appropriate release testing cycles and share results
with executives.
. Implementing test processes on integrated system releases, writes test
strategy and plans, oversees the writing of procedures and scripts,
and analyzes test results, Provide leadership, coaching, and mentoring
on Quality Assurance testing processes to release staff to improve
their ability to deliver to Quality Assurance standards
. Manage Web API testing project using SOA and Restful architecture and
testing efforts with SOAP UI Pro Tool.
. Provide thought leadership on the use of Quality Assurance testing
tools such as Quality Center, JIRA, TFS, and process to ensure the
client delivers the highest possible quality software aligned with IT
industry best practices.
. Lead and provide assistance to technical support groups in resolving
Customer facing issues and use sales force Tool to track the progress
and assign ownership for these issues to teams for better resolution
and management.
. Strong understand of testing and delivering business solutions
delivered in SaaS models.
. Solid experience in managing Agency testing team for certifications,
Safety and compliance of JCI's products.
. Experienced in managing testing team to test firm ware on embedded and
variety of controller's products.
. Solid experience managing Localization testing activities on ARS and
security management product lines.
. Manage Internal and external Audits with clients and Customers to give
overview of processes and methods.
. Experience in developing test automation strategy and process and deep
understanding of Agile and Safe Model.
July/2011 - Jan/2013 Manager and Lead Test Engineer
Texas Instruments, Inc/Randstad Technology
. Manage multiple project teams with QA & Test analysts to carry out
test efforts for multiple projects.
. Extensive experience in testing desktop applications, emulators,
hardware and embedded software devices.
. Hands on functional, performance, integration, system, UAT, backend
and regression testing.
. Involve in decision making process to choose appropriate test tools
for effective test execution.
. Define and improve test process, test methodologies to provide
coverage using best QA Practices.
. Write project test strategies, test plans to provide guidance in
development of overall testing approach.
. Use traceability matrices to track requirements to test cases and bugs
to track project progress.
. Manage to work closely with automation team to define testing scope
for product features.
. Work closely with product development managers, business analysts, and
product designers to understand product design and test scope.
. Hands on in writing test cases, use cases, and logging issues in bug's
management systems.
. Analyze functional, system and design specification documents to
understand customer's requirements.
. Responsible for assisting in monitoring of project progress, ensuring
new products function in accordance with specified requirements. Works
according to AGILE principles and methodologies.
. Lead automated testing initiatives provide guidelines to setup test
scripts using frame work for execution.
. Exceptional abilities designing/implementing test plans, test cases,
and test scripts.
. Increase initial quality and release quality of products.
. Experience and demonstrable success with the full software development
lifecycle (SDLC).
. Developed and maintaining a reference library of written material and
reports that will assist the QA department in meeting the quality
objectives.
. Coordinate with product management on roadmaps and operational
improvement activities across the environment with accountability for
continuously raising the bar on operating level agreement targets.
. Setting direction for the preparation and delivery of regular
management reports on the daily/weekly/monthly operations status.
. Extensive experience in managing testing teams performs Localization
testing for different product lines.
Feb/2008 - June/2011 Sr. Software QA Analyst
Open Text Corporation
. Manage and Lead multiple teams to perform testing on highly complex
quality assurance projects.
. Monitor and Tested Content enterprise servers, enterprise Content
management, and module compatibility products to ensure highest
quality delivery of software.
. Manages and provides processes to ensure defects are identified,
tracked, analyzed, corrected, and closed.
. Extensive hands on experience as QA representative on complex new and
maintenance projects.
. Multitasking, manages multiple projects workload and act independently
and under general direction.
. Ensures all testing processes are followed and provides metrics and
reporting as requested.
. Mentors and trains teams on testing methodologies and procedures.
. Create a high performance Quality focused culture throughout software
testing teams.
. Knowledge of user, Macro and Micro stories, and experience in web
based application testing and web services.
April/2005 - Dec/2007 Team Lead, Software Verification & Validation
Research in Motion
. Manage blackberry enterprise server and handheld teams to test mobile
applications, services and components.
. Tested and managed mobile applications, attachment, Collaboration,
mobile data connection, synchronization services, IT policies, device
manager using blackberry handheld devices.
. Lead QA teams, allocate resources, provide risk assessments and act as
first point of contact for all projects.
. Experience in manage and testing blackberry device and security
management, BB device and BES level projects.
. Oversee to ensure the quality of test plans, test cases, test matrix,
and bug reporting.
. Provide detailed status of each active project, including overall
product quality, outstanding bugs, test progress, automation
achievements, milestones achieved and upcoming milestones.
. Initiate presentations to internal customers and external clients
about QA processes and Requirements.
. Monitor, track, and report test status and bug statistics to
Management on regular bases.
. Experience in web based applications and browser compatibility testing
for product features.
Feb/2000- Jan/2005 Sr. Test Engineer Netcontinuum, Inc
. Extensive experience in testing security products using SSL and PKI
functionalities.
. Experience is creating and managing Keys, certificates, dn-templates,
trusted certificates, signing certificates, signing certificate-
requests, trusted-certificates, and verify certificates.
. Managed testing in client/server environment and use CA's VeriSign,
Thawte, and Entrust for security testing.
. Responsible for testing on security product, configure test
environments, writing test scenarios, test cases, test plan and
strategies and generate traceability metrics to track project
progress.
. Experience developing and testing entire systems, with capability to
understand details of the technology.
. Communicative, detail oriented and manage large projects with multiple
teams.
. Extensive experience in command line and graphical user Interface
testing.
Technical Skills:
OS Platform: Linux, Window 7, XP, 2003/2008/2012 Servers.
Testing Tools: Dev Track, Bugzilla, JIRA, Huntar, HP Quality Center, CBR,
RIDE, Robot FW, Soap UI Pro, QTP, Sales Force.
Databases: SQL 2005/2008 & Oracle 10g, UTF-8 DB Conversion.
Languages: C/C++, Java and .NET developed base project are tested.
Development Processes: Waterfall and Agile development.
Skill Set: SDLC, Leadership, Test coordination, Technical support, Change
control, Tech writing, Web based testing,
Business Analyst, Process Improvement, project
management, Test case management systems, consulting,
Cross functional Teams, onsite and offshore management,
Triage Management, Oversee Testing efforts,
Saas model, Planning and Strategic vision, Leading test
Teams, Customer Engagement, Market Trends,
Managing Priorities, Release deliverables, Product
development life cycle, Manage QA and test Managers,
Firm ware, hardware and software test, Test Reporting
metrics, Risk Management, Localization testing,
Manage Internal and External Audits, Situational
Leadership, Systematic Software Testing, Consulting,
Testing life cycle, Program management, Team building.