Jenna R. Cicero
T: 724-***-****
Pittsburgh, PA 15237
E: ***********@*****.***
Professional Profile Summary
My previous work in the writing field includes Technical Writing, Editorial, and Publishing experience.
Most recently, I have been working as a Technical Writer and Editor at Becton Dickinson from June 2013
to October 2014. I have also been working as a volunteer to the Allison Park Church staff as an editor
and proofreader. My most recent internship enhanced my progress as an editor, columnist, and reporter,
writing for an online magazine for women. My skills include but are not limited to Brochure Design,
Content Management, Software Manuals, Editing, Proofreading. I hold a Bachelor of Arts degree in
English Literature from Geneva College. The motto I apply to my life is this:” When you love something
enough, it shows in all aspects of your life,” just as I feel writing does in mine.
Education
Bachelor of Liberal Arts
Major: English Literature
Geneva College
Graduated: May 11th 2013
Relevant Courses:
Instructional Technology, Critical Approach to Literature, History of the English Language, English
Grammars, Research Writing, Advanced Composition, and multiple Humanities courses.
Achievements:
• Experience writing in various styles, techniques, and genres.
• Essay, “The Ink That Marks Me” requested for extension and publication
• High Honors/Dean’s List
• Exegetical work and an understanding of the translation process of literature.
• Tutored students struggling with writing
Internship History
Tattooed Heroine Magazine
January 2014-June 2014
COLUMNIST/WRITER
Responsibilities:
• Online/E-Publications
o Writing a weekly column for publication for the online magazine
o Editing columns
• Interviewing a wide variety of candidates for publication for each issue
• Writing bi-monthly articles for publication
o Editing articles
• Updating our viewers on the latest trends/news in the business
• Promoting the beauty and empowerment of a woman through inner beauty
Employment History
September 2014-current
Allison Park Church
Allison Park, PA
EDITOR
Responsibilities:
• Editing and Proofreading brochures, pamphlets, and other literature prior to distribution within the
church
• Editor of the Lead Pastor’s e-book/online publications
Meeting specific deadlines for publication
Achievements:
Head editor for the up and coming Branding Team Allison Park is currently evolving
June 25th 2013-September 19th 2014
Becton-Dickinson
Franklin Lakes, New Jersey
TECHNICAL WRITER
Responsibilities:
• Working closely with a team to create proficient documentation in the following forms:
o Brochures
o How To/Reference Guides
o System Manual(s)
o Instructional Documents/Pamphlets
o Test Plans
o Validation Plan
o User/System Requirement Specifications
o Risk Analyses
Design Specifications
o Training Plans
o Service Descriptions
Cost Estimates
o
• Team members I work hands on with on a regular basis include:
o Project Manager/ IT Lead
o Process Owner/ Administrator
o Other Documentation Specialists
o IT Validation
• Researched technical literature to obtain information required.
• Interviewed subject matter experts to gather technical information.
• Developed detailed requirements for documentation specs.
• Edited and formatted changes to material prepared by other writers or personnel and arranged
documentation for distribution.
• Maintained records (hard and soft copy) of work and revisions.
• Developed templates for gathering and documenting information.
• Reviewed and edited material for proper use of terminology, writing style, content, grammar,
punctuation, clarity and layout
• Meeting strict deadlines on a day to day basis
• Note Taker during bi-weekly group meetings to update employees on our progress, projects, etc.
• Assignee for Administration requests
o Complying to user/system requests and updates via Change Management and Incident
Management
Upgrading user/employee profiles
Journal entries/updates
• Running part of our Sharepoint website
Creating/updated Calendars
Reorganizing the look and feel of the site for outside users to easily access the
system.
Achievements:
Demonstrated strong interpersonal skills
Organization and time management skills
Efficiently worked to consistently meet, and shorten, all deadline specifications
Technical Skills
• MS Office – Word, Excel, Outlook, PowerPoint
• Sharepoint
• Adobe 9
Activities
• Active blogger on numerous poetry sites
• Publications of my own literary works (poetry)
• Member of Allison Park Church
o Volunteer for the Reception Office and other church events