Customer Service Forklift Operator
Resume:
Guadalupe Menjares
***. E. Willetta St.
Phoenix, Arizona 85006
*****************@*****.***
Certified Forklift Operator/Material Handler
Order Selector
Qualifications
Bilingual
5 + Years’ experience in operating various types of forklifts from stand up to sit down
Able to work in adverse conditions(freezers and high temperature)
Familiar with warehouse environment
Can order select with proven 100% accuracy in timely manner while meeting quota
Detail oriented/multi-tasking capabilities
Proficient with Microsoft Windows Word and Excel
Able to lift over 50lbs. frequently
Familiar with OSHA standards and regulations
Little supervision needed and team player
Employment
ReachOut-Healthcare of America 5/12-6/12
Care/Enrollment Coordinator
Inbound/Outbound customer service assistance providing account updating for dental programs and
enrollment. Worked with insurance companies to determine customer needs and service direction.
Holiday Lighting Co. 11/-2/12
Installer/Warehouse clerk/Forklift Operator
Assisted in installing Christmas lights and décor to various commercial and residential clients while also
assisting in warehouse functions and utilized forklift when needed.
Going Green Solar 3/11-4/11
Call Center Rep/Appointment setter
Scheduled appointments, maintained and updated appointment calendars, analyzed data. To determine
answers to questions from customers relating solar energy and company products.
Energy 1st.Exteriors 7/10-8/10
Call center Rep/ Appointment Setter
Scheduled appointments maintained and updated appointments calendars and provided information about
establishment and services provided.
Green Alliance 6/10-7/10
Call center rep/Appointment setter
Scheduled appointments, maintained, and updated appointment calendars. Maintained and updated filing
and database systems. Computed, recorded, and proofread data.
Sedona Pines Resort 2/10-6/10
Call Center Rep/Appointment Setter
High volume inbound calls, performing appointment setting, answered and responded to all Spanish
speaking calls. Customer assistance and billing and provided world class customer service and customer
delivery.
First Employment Services 5/08-2/09
Warehouse clerk/Forklift Operator
Worked for various clients thru temp service as forklift operator/material handler and order selector such
as McLane Foods Southwest cold Storage and Albertsons Warehouse also drove forklift for American
Italian Pasta company
Education
Phoenix College, Phoenix Arizona
Pursuing Associate in General Business (ASS)
Business communications, including various verbal and nonverbal techniques, identity
marketing environments and the importance of marketing planning, forecasting and research.
Identify and use the fundamentals principles and practices of accounting.
Anticipating graduation date May 2014 and anticipating having Certification in December of
2014
United States Air Force, Davis- Monthan Air Force Base, Tucson Arizona
Security Specialist
Technical Writing; Conflict Resolution; Driving/Maneuvering Skills; Documenting/Recording
Keeping; Access control Procedures; Loss Prevention Techniques; Fingerprinting; Protective
Service
Security System Design; Surveillance Techniques.
Dysart High School, El-Mirage, Arizona
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