Customer Service Manager
Resume:
**** ****** ***** **., **********, FL
33755727-***-****(*******@*****.***
Robert Welch
Objective
My goal is to become associated with a company where I can utilize my
skills and gain further experience while enhancing the company's
productivity and reputation.
Experience
09/2011-07/2014 Cabaret Management LLC. Rockford, IL
Manager and maintenance
Building manager of multiple unit apartment buildings.
Maintenance and remodeling of units.
Rent collections, dispute settlements and evictions.
12/2008-04/2014 D&S Home Improvements Rockford, IL
General contracting
Home repair and remodeling including flooring, electrical, plumbing,
painting, windows, cabinets, etc.
Supervising work crew and keeping timelines intact.
Giving estimates and ordering materials.
03/07-/04/2010 Joseph Behr and Sons Rockford, IL
Machine operator and warehouse clerk
Operating of machines to shape and form metal into ingots, bars, and
flat stock.
Machine repair and maintenance.
Inventory control and shipping. Using computer, rf scanner, forklift,
and cranes to keep stock up to date.
04/2000-08/2007 Voodoo Creations Janesville, WI
Technical support and customer service
Troubleshooting and repairing technical and connectivity issues.
Settling customer disputes and issues.
Keeping team within operating time frames and budget to meet goals on
time.
Education
03/2014-Ongoing University of Phoenix Chicago, IL
Ongoing, working towards B.A. in Information systems securities with
major in program development.
Alison certifications in basic I.t. networking and computer usage.
Forklift and overhead crane certified through Blackhawk Technical
College. Janitorial chemical handling and usage through Devere
Chemical Corporation.
References
Suny Cavenaugh Owner of Cabaret Management LLC 815-***-****
Kyle Kurtz Operations manager of Adm Grain Seward 815-***-****
Adam Groenhagen Sales manager of Adm Grain Seward 815-***-****
Chad Cummings Maintenance supervisor Canterbury School 727-***-****
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