Customer Service Sales Representative
Resume:
Michael Scala
*******@*******.***
*** ******* ****** ***********, ** 10709
OBJECTIVE
A strategic and engaging Marketing graduate student with excellent leadership skills seeking an internship and/or job opportunity.
EDUCATION
COASTAL CAROLINA UNIVERSITY Conway, SC
Bachelor of Science, Business Management May 2014
GPA: 3.5
Honors: - Dean’s List 2010, 2011, 2013, 2014
-Member of National Society of Leadership and Success
- Cum Laude Graduating Honors
EXPERIENCE:
RELIABLE AUTOMATIC SPRINKLER Elmsford, NY
Sales Representative May 2014 – Present
Temporary position for employee on maternity leave
• Responsible for calling on new accounts to open new business
• Worked on getting new orders placed from existing customers.
• Daily interaction with customers to ensure customer service satisfaction.
• Excellent communication skills in presenting the line to customers.
• Calculated product pricing and quotes for orders to be placed
RELIABLE AUTOMATIC SPRINKLER Elmsford, NY
Shipping Representative, Sales Correspondent Summer/Winter Break 2011-2014
• Assistant to Operations Manager with daily operations
• Facilitated the shipment and receipt of parts and equipment in accordance with customer orders
• Analyzed and reviewed order accuracy, inventory and customer satisfaction reports
• Assisted in creating and implementation of inventory management and control system for increased efficiency and customer satisfaction
JONES GARNEAU, LLP Scarsdale, NY
Paralegal Assistant Spring/Summer 2010
• Organized case files, summarized correspondence and documents, filed court documents
• Created and implemented file storage and retrieval system
• Received and directed telephone calls
• Observed firm marketing and client development meetings
BANANA REPUBLIC Scarsdale, NY
Stock Associate November 2009-May 2010
• Received product shipments and displayed merchandise
• Responded to customer inquiries
• Maintained inventory records
RENAISSANCE LAND MANAGEMENT New Rochelle, NY
Office Assistant/Property Maintenance Summer 2008
• Assisted owner in all aspects of the operation of a landscape design company, including new account development, advertising, customer satisfaction, accounts receivable and payable, scheduling and equipment acquisition and maintenance
• Supervised and assisted property maintenance crew.
SUMMARY OF SKILLS
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Experience with AS-400 Systems
• Strong verbal and written communication
• Fluent in Italian language
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