Sales Representative Customer

JEFF BENTHALL

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757-***-**** ************@*****.***

JOB OBJECTIVE:

A HIGHLY MOTIVATED, ESTABLISHED PROFESSIONAL SEEKING AN OPPORTUNITY TO DISPLAY MULTIPLE TALENTS IN

A PROGRESSIVE, RESPECTABLE AND THRIVING ENVIRONMENT.

IGHLIGHTS OF QUALIFICATIONS:

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● PROVEN LEADERSHIP SKILLS IN SMALL AND LARGE GROUPS

● EFFECTIVE ORAL AND WRITTEN COMMUNICATION WITHIN ALL LEVELS OF PERSONNEL

● ASSERTIVE, COMPETITIVE AND DILIGENT WHEN ACHIEVING OUTLINED GOALS AND DEADLINES

● FLEXIBLE AND WILLING TO ACCEPT NEW AND CHALLENGING RESPONSIBILITIES

● HISTORY OF REPRESENTING ORGANIZATIONS WITH PROFESSIONALISM AND INTEGRITY

ROFESSIONAL ACCOMPLISHMENTS:

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MAY2014 – SEPT. 2014 IT’S JUST LUNCH CARROLLTON, VA

INSIDE SALES REPRESENTATIVE

● MADE OUTBOUND CALLS TO PROSPECTS INQUIRING ABOUT OUR SERVICE (APPROX. 500/WEEK)

● BUILT RAPPORT OVER THE PHONE WITH A VARIETY OF CLIENTELE FROM ENGINEERS TO

ENTREPRENEURS

● BECAME AN EXPERT ON THE SERVICES WE OFFERED AND PROVIDED A REALISTIC EXPECTATION OF DATES

● USING ENTHUSIASM I OVERCAME OBJECTIONS IN ORDER TO PRESENT THE BEST DATE AVAILABLE

● COMBINED DETAILED ANALYSIS OF THE CLIENT ALONG WITH COLLEAGUE INPUT TO ENSURE HIGHER

SUCCESS RATE FOR POTENTIAL MATCHES

● EXCELLED IN MULTI-TASKING AND EFFECTIVELY COMMUNICATING WITH CLIENTS, PROSPECTS AND STAFF

JAN. 2014 – APRIL 2014 AMERICAN ADDICTION CENTERS BRENTWOOD, TN

INSIDE SALES REPRESENTATIVE

● ACCEPTED INBOUND CALLS FROM PEOPLE SEEKING TO ENTER TREATMENT FOR SUBSTANCE ABUSE

● CONDUCTED TELEPHONIC INTERVIEWS THAT INCLUDED SUBSTANCE STRUGGLE AND INTAKE PROCESS

● THOROUGHLY EXPLAINED THE STEPS AND SERVICES PROVIDED FOR 30,60 & 90 DAY STAYS

● PROCESSED PAYMENTS FOR SERVICES VIA PRIVATE INSURANCES AND/OR CREDIT CARDS

● EFFECTIVELY SOLD PROFESSIONAL COUNSELING SERVICES

● ENTERED LEADS INTO THE DATABASE OF ALL COMMUNICATION WITH CLIENT/FAMILY

● TOP PRODUCER FROM MY CLASS, CREATED A “RESCUE” WITHIN MY FIRST WEEK ON THE PHONE

SEPT. 2012 – OCT. 2013 VERIZON WIRELESS, LLC FRANKLIN, TN

DIRECT SALES REPRESENTATIVE

● LEAD RETAIL STORE BACK TO BACK MONTHS IN AOM SALES

● TOP 20 REPRESENTATIVE IN REGION DURING THE SAME TIME PERIOD

● EXCEEDED 130% OF QUOTA ON A CONSISTENT BASIS WHILE OFFERING ALTERNATE SALE APPROACHES

TO THE TEAM OF REPRESENTATIVES

EFFECTIVELY AND EFFICIENTLY HANDLED ESCALATION WITH PROFESSIONALISM AND EMPATHY

●

PREFER THE CHALLENGES OF MEETING DEADLINES AND QUOTAS WHILE MAINTAINING A CUSTOMER

●

FRIENDLY ENVIRONMENT.

● MAINTAINED A WORKING KNOWLEDGE OF PRODUCTS/SERVICES WHILE STAYING ABREAST OF NEW

PRODUCTS/SERVICES THROUGH CONTINUAL LEARNING PORTALS

● PROVEN RECORD OF GENERATING REVENUE THAT RANKED ME IN THE TOP 20% OF MY LOCATION

MONTHLY

MEMBER SMALL BUSINESS TEAM

● OF THE WHICH FOCUSED ON ASSISTING COMPANIES WITH

GENERATING NEW LEADS FOR AND SAVING MONEY BASED ON THEIR INDIVIDUAL

JULY 2010 – NOV. 2011 HEALTHTRUST PURCHASING GROUP BRENTWOOD, TN

SYSTEMS ANALYST

● ASSIGNED STANDARD VENDOR NUMBERS {SVN’S} TO COMPANIES WHO SPECIALIZED IN

MANUFACTURING/DISTRIBUTING PRODUCTS AS AN IN-NETWORK PROVIDER

● CONFIRMED COMPANY’S VALIDITY USING W9’S AND OTHER GOVERNMENT ISSUED DOCUMENTATION

● ENSURED PROPER ETHICAL PRACTICES BY ANALYZING “PHYSICIAN OWNERSHIP VERIFICATION” FORMS

WITH EACH DOCTOR WITHIN THE ORGANIZATION

ADDED STANDARD ITEM NUMBERS (SIN’S) TO EACH INDIVIDUAL ITEMS USED IN THE HOSPITALS FROM

●

SYRINGES TO LIGHTING FIXTURES

AMENDED EACH SIX-DIGIT SIN’S DESCRIPTION IF THE ITEM CHANGED OR WAS DISCONTINUED

●

INITIATED DAILY CONTACT WITH VENDORS CONCERNING MODIFICATIONS OR COMPATIBLE ITEMS BEING

●

APRIL 2009 – AUG.2010 MARKET STRATEGIES INTERNATIONAL NASHVILLE, TN

ASSISTANT PRODUCTION MANAGER

● OVERSAW WEEKLY AND MONTHLY QUOTAS ON OVER 30 DIFFERENT SURVEYS

● RESPONSIBLE FOR 90 INTERVIEWERS, UP TO 4 SUPERVISORS, AND RECENTLY TRAINED INTERVIEWERS

EVERY SATURDAY FOR THE BUSIEST DAY OF CALLING

● MAINTAINS ACCURACY OF EACH SURVEY BEING PERFORMED, PROFESSIONALISM WITH EACH CUSTOMER

WE CONTACTED, AND PROMPTNESS WITHIN CHANGING SURVEYS WHEN GOALS ARE MET

● DAILY SUPERVISION OF ONE OF THE TOP BAYS IN THE CENTER, WHO AT ANY GIVEN TIME HAD A

MINIMUM OF 5 OF THE CENTER’S “TOP PERFORMERS”

● UTILIZE ADP E-TIME TO PROCESS PAYROLL FOR 100+ BI-WEEKLY EMPLOYEES.

2006-2008 AJILON FINANCE/NISSAN NORTH AMERICA FRANKLIN, TN

CAPITALIZATION ACCOUNTANT

● RESPONSIBLE FOR THE CAPITALIZATION PROCESS OF MONIES SPENT ON TOOLS TO CREATE VEHICLES AND

VEHICULAR PARTS FOR NISSAN NORTH AMERICA

● EVALUATED PURCHASE ORDERS, PROPER INPUT OF DATA IN EXCEL SPREADSHEETS

● TRANSFERRED SPREADSHEETS INTO SAP, PROPERLY CALCULATING POST CAPITALIZATION DEPRECIATION

OF EACH ASSET

JOURNALING ENTRIES AGAINST MONEY POSTED

●

MERGING ASSETS THAT ARE WITHIN A FISCAL YEAR OF CURRENT YEAR AND SUB ASSET

● THOSE THAT

CROSS 3 OR MORE FISCAL YEARS ALSO AS DETERMINED BY PREVIOUS CAPITALIZED DATE

CROSS TRAINED TWO FOREIGN AIDES ON FIXED ASSETS PROCEDURE

●

2003-2005 COMCAST CABLE NASHVILLE, TN

SALES CHECK-IN/COLLECTION

● RESPONSIBLE FOR IMPLEMENTING DIRECT SALES’ ORDERS FOR NEW AND EXISTING CUSTOMER

● AVERAGED 85-120 PER DAY, INCLUDING UPGRADES AND CANCELLATIONS, WITH 2% ERROR.

● ADVISED AND RECOMMENDED CHANGES TO POLICIES AND INBOUND CALL PROCEDURES.

● ASSISTED DIRECT SALES REPS WITH VERIFICATION OF CUSTOMER’S IDENTITY, ASSESSING CREDIT

WORTHINESS OF EACH CUSTOMER THROUGH VARIOUS PROGRAMS. (EQUIFAX PORTALS).

● TOOK INBOUND CALLS FROM CUSTOMERS REGARDING DELINQUENT ACCOUNTS, ADDED PAYMENTS AND

UPDATED GENERAL LEDGERS FOR PAST DUE ACCOUNTS OF 60 & 90-DAYS.

DUCATION:

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B.S., PSYCHOLOGY, TENNESSEE STATE UNIVERSITY, NASHVILLE, TN, 37209

OMMUNITY SERVICE:

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2011 CARING FOR THE COMMUNITY NASHVILLE’S CHILDREN ALLIANCE

2002-PRESENT ALPHA PHI OMEGA NATIONAL SERVICE FRATERNITY

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