Customer Service High School
Resume:
Daniel Keney
******@*****.***
Long Beach Ca. 90815
Frosty King 4/14 to 8/14
Head Cook- Supervise staff when owner wasn't
working,customer service, take orders over the phone and in
person, short order cook, maintance person.
Pure Pulp Products 2/14 to 4/14
Shift supervisor- Make and send shift reports of products
produced, ensure all safety procedures are followed and
take appropriate action if not, supervise of 6 personal
per-shift, ensure quality control and packing procedures
were followed, move stock with forklift, train new personal
on equipment.
Coffee cup 3/10 to 11/13
Cook- Customer service, take orders over the phone, make
short order, food, make pizzas from scratch and bake,
inventory products on hand and make orders accordingly,
inventory and stock products as needed.
Dakota Wesleyan University 08/08 to 05/13
Full time, part time student, majoring Criminal Justice
Minor Human Services
Chamberlain Academy 08/04 to 05/08
Team Leader – responsible for 20 students and their program
management including daily living and records of weekly
assessments. Also responsible for 7 staff members and
their yearly evaluations, as well as federal drug testing,
contact with workers, updates on all clients, on-call
duties, and managerial duties for certain shifts.
Group Leader 03/06 to 08/06 – responsible for shift
coverage, staff scheduling, security, distribution of keys
and radios, writing of shift logs, as well as all of the
responsibilities of direct care of students.
Youth Supervisor 08/04 to 03/06 – responsible for
supervising juvenile clients in a secured facility. Duties
included: crisis intervention, behavior modification,
monitoring daily routines, counseling, contraband checks,
medication distribution, and behavioral reports.
Great Plains Swine
Herdsmen 03/02 to 08/04 – responsible for daily care of
livestock, A.I. breeding, vaccinations, maintaining
facility, loading livestock for transport, processing of
newborns, as well as upholding health standards and doing
quality assurance inspections.
Mike Durfee State Prison
Corrections Officer 12/01 to 03/02 – responsible for
monitoring adult inmates. Duties included: daily general
observation, directing work of inmates, preparing incident
reports, conducting inmate counts, inmate and cell
searches, conducting drug and alcohol tests, responding to
crisis situations, and maintaining log book.
State Training School
Shift Supervisor 01/01 to 12/01 – supervision of staff
including scheduling, counseling, PPAR
preparation/presentation, and Officer-in-Charge duties.
Supervision of students including: direct care, one-on-one
counseling, intervention of crisis situations, preparing
and serving minor disciplinary reports, and ensuring that
program objectives are adhered to and accomplished in the
daily routine, security of campus maintained, and safety
procedures followed.
Robinsons May
Loss Prevention Agent 01/00 to 01/01 – duties included:
surveillance and apprehension of shoplifters, as well as
ensuring safety and security of all customers, interviewing
suspects, writing police reports, and internal security
operations.
U.S. Army
Sergeant/Squad Leader 08/1986 to 11/1999 – infantry-
supervised 7 to 10 personnel in combat skills and on peace
time missions, weapons proficiency, gunnery skills,
physical readiness, maintenance and logistics. Performed
monthly employee assessments, yearly ratings, and
counseling for any personal problems affecting the squad.
Deployed in Operation Joint Forge and Operation Joint
Endeavor, Bosnia Herzegovina. Responsible for a 50 million
dollar inventory of ammunition and its distribution.
Educational Background
Wessington Springs High School – High School Diploma
Primary Leadership Development Course U.S. Army
Basic Non-Commissioned Officers Course U.S. Army
State Training School Pre-service Training School
Dakota Wesleyan University - BA Degree
Awards and Certifications
Expert Infantry Badge
2 Army Accommodation Ribbions
7 Army Achievement Ribbions
2 Overseas medals
4 Good Conduct Ribbions
2 NATO Bosnia Ribbions
1 Army Non-Commissioned Officer Professioal Development
With Number 2
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