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Customer Service Sales

Location:
Napa, CA
Posted:
November 27, 2014

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Resume:

Resume

Vivian / Hui Chen Lin

Address: *** ***** ***** **., ****, CA. 94558 ( Willing to relocate for the position)

Telephone: 707 – 5705142

Email: ***********@*****.***

CAREER OBJECTIVES

• Providing medical and social interpretation and translation service in hospital, health care

industries.

EDUCATION

2013 Certified Professional Medical Interpreter of Culture Advantage LC. On IMIA

and NCIHC Standard California.

2001-2002 Martin College, Queensland, Australia

2 years Diploma in Multimedia Use. Major: Multimedia Graphic Design

1994-1995 Language college of Queensland of Australian Major: English

1 year English study in Australia. IELTS 7.0

1992-1994 International Business College, Taiwan

2 years Associate degree in International Trading

Major: International Business

Trilingual: Fluent in Mandarin, Taiwanese and English

WORK EXPERIENCE

2014 FEB Present Language Line Solution

Interpretation and Translation service agency

Providing telephone interpretation in many fields, bank, insurance

company, 911, 311,211,firedepartment, government and legal

industrials.

Location: Work At Home interpreter

Position: Fix schedule Part time telephone interpreter

Napa Valley Adventure Tour Company

2013 May – 2013

Searching and make marketing calls with Asian Agents for Napa tour

July

group. Making flyer and arrange tour schedule.

Location: 1st St. Napa City

Position: Asian Marketing sales / Part time

2006 - 2011

Visionviva Int'l Trading Co., LTD

Self Employed

Visionviva Int'l Trading Co., LTD is an Trading company established in

Asian from 2006, and California, United States in 2008.

Location: Taiwan, Vietnam, United States

Position: Director

Duties: Business development of my own business. International

importing and exporting. Handling overseas exhibitions, marketing,

meeting clients, designing products and samples.

Managing administration, product pricing and accounting, banking

matters, handling logistics with Asian manufactures and overseas

buyers. Negotiation and communication between buyers and

manufacturers.

2009 -2010 Peace & Justice center Sonoma

Peace and Justice center is a non-profit organization for Sonoma

County residents.

Location: Santa Rosa, Sonoma, CA. United States

Position: Volunteer designer

Duties: Design booklets, postcards and posters. Update website

Meeting all other art work design needs of the organization

2003-2006 Vista International Trading company

Vista international trading company is a international exporting company

in Taiwan. Proving overseas customers OEM and CEM products from

China to all over the world.

Location: Taichung, Taiwan

Position: Sales Manager

Duties: Customer service, data entry, conflict resolution between

manufactures and buyers, processing sales.

Interpreting English to Chinese, Chinese to English, negotiation for the

shipping terms and pricing. Visiting customers in Europe and Untied

States. Handling exhibitions overseas. Visiting manufactures in China to

check the production line and final shipping result.

2002-2003 Web design company / Interpreter

Working in professional web design company that provided web design

and translation for local Taiwanese companies involved in international

trading.

Location: Taichung, Taiwan

Position: Web designer / Interpreter

Duties: In charge of 3 web design a month including translation and

flash design. Out office duties for business and interpretation for the

customers. Procuring contracts for interpretation and web design

2000-2006 ESL teacher and Tutor

o

Address: Taichung, Taiwan

o

Location: Teaching English as second language in Math, Physics,

Chemistry and daily communication skills.

Duties: Teaching Adults, Preschool, and all ages.Telephone English /

design activities/ 1 to 1 English tutor / Class room teaching

1998-2000 Man Power Immigration interpreter

o

Working in a well-known care-taker and manpower agency as main

o

interpreter for workers from Philippines, Thailand, and Vietnam who

immigrated as workers to Taiwan.

Location: Taichung, Taiwan

o

Position: Administrator & Interpreter

o

Duties: Working with legal rights paper work with court and police, taking

o

care of all the interpretations.

1996-1998 GCI international time share company

o

o GCI is an international British owned company selling global timeshares

in Taiwan. Most of the management team are from England and the

United States.

o Address: Taichung, Taiwan

o Location: Contract Manager

o Duties: Interpreting Contract from Chinese to English, English to

Chinese to customers. Presentation of timeshare legal right Signing

legal right paper work with customers. Payment collection and passing

on promotion information to customers. Trouble solving with

cancelations. Organized contracts filling work

SKILLS

Bilingual & Multicultural in Medical terminology / Interpreting

Communication and negotiation skill

Presentation skill

Teamwork and interpersonal skill

Marketing and Research skill

Organization skill

Time management skill

Strong trouble solving skill

Excellent software skills in both PC and Mac operating systems. Microsoft office,

Dreamweaver, Photoshop, illustrator, flash, director

Keyboard entry: High speed and accuracy of 50 words/ M 97% accuracy



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