JESSIE JING ZHAO
Richmond Hill, ON L4E 4G8
**************@*****.***
OBJECTIVE
To obtain a position as a Software QA Analyst / Software Tester
HIGHLIGHTS OF QUALIFICATIONS
* 7 years of extensive experience in Software Quality Assurance on Manual and Automated testing in Telecommunications industries and Financial enterprises
* Sound experience in testing Web-based applications, Client/Server applications and Mobile devices (iOS, BlackBerry, smart phones and tablets) cross browser on IE, Firefox and Safari
* Multiple projects experience in functional, performance, regression and user acceptance testing (UAT), proficient in test planning, test cases execution and defect tracking
* Experience of Localization testing on French, Spanish, and Portuguese platforms
* Strong understanding of Software Testing methodologies and experienced in the Software Development Life Cycle (SDLC) in Waterfall and Agile (Scrum) project environments
* Solid experience in Web Server (Apache, IIS) and various Databases (MS SQL and Oracle) with strong SQL scripting skills, expert at SQL Server Management Studio and SQL Plus
* Hands-on experience of different automation testing tools: Selenium Suite, HP QuickTest Professional (QTP), HP Quality Center (QC) and LoadRunner
* Working Knowledgeable of programming languages HTML, XML, JavaScript, VB Script and Java, experience with Eclipse, Junit, Visual Studio, Team Foundation Server, Firebug, MTM and Jira
* Excellent team player with proven communication, documentation and problem solving skills
* Well organized, self motivated, detail oriented and quick learner
TECHNICAL SKILLS
* Operating Systems : Windows Server 2008/2012, Solaris 9/10, HP-UX, Linux Red Hat 6.1
* Tools: Visual Studio 2010/2012, TFS, SharePoint, MTM, Office, VSS, Lotus Notes, Virtual PC
* Relational Databases : MS SQL Server 2005/2008/2012, Oracle 9i/10g/11g
* Languages: SQL, JavaScript, VBScript, C#.Net, C++, Java, Unix Shell Script, HTML, XML
* Methodologies: Agile, Scrum, Waterfall, OOP, RUP, CMMI
* Automation Testing Tools: Selenium IDE/ WebDriver, QTP 9.2, QC 9.0, WinRunner 7.0
PROFESSIONAL EXPERIENCE
Quality Assurance Specialist
2008-2014
Longview Solutions Inc., Toronto
A leading company providing Corporate Performance Management (CPM) system that manages Financial Planning, Budgeting, Forecasting and Management Reporting
* Participated in multiple Agile/Scrum projects of Khalix and Longview 7 software releases, promoted work efficiency and increased test coverage through automated regression testing
* Managed the project of mobile applications testing on Ipad Safari and Android tablets
* Led the SharePoint Integration project, tested the SharePoint integration of Longview 7 web panels and document repository
* Attended multiple localization (French, Spanish, and Portuguese) projects, set up localized platforms and verified the completeness of translations in all applications
* Played an important role in regular project meetings by reporting test status and discussing issues, worked closely with project manager, BA and developers
* Used Microsoft TFS to document requirements, test scenarios, test cases and track defects
* Created and ran automated test scripts using Microsoft Test Manager (MTM) and Selenium
* Administered QA testing systems cross OS in Windows/Unix/Linux with SQL Server/Oracle platforms, performed application installation and deployment
* Wrote SQL statements to verify database and retrieved test data, performed system integration testing (SIT) and back-end testing
Maternity Leave
2006-2007
Software Tester/Product Support
2004-2005
Arkipelago Inc., Toronto
The enterprise software is ROME (Relational Object Management Environment), which is developed for network planning and inventory management.
* Designed test plans and test cases of ROME software V3.8 and executed System Testing under different operating systems, reported test results and tracked defects
* Managed User Acceptance Testing and Deployment Testing for ROME V3.8 release
* Completed ROME user guide, tutorial and system administration guide of ROME V3.8
* Administered Regression Testing in WinRunner for ROME V3.8 new build releases
* Communicated with customers and sent bug tracking process report every week
* Provided implementation support and training to customers through email and phone
Telecommunications Engineer
2001-2003
Beijing Samsung Telecom R&D Center (CMMI Level 4), China
Samsung is one of the World's most famous Communications company and smart phone maker
* Developed simulation platform of HSDPA module in WCDMA system
* Optimized the algorithm and submitted it as a Technical Report to 3GPP international meetings
* Completed two patents of the power control method and HARQ reordering method in HSDPA
EDUCATION
CSTE/CSQA Certification Training
2007-2008
Victoria International College of Business & Technology, Toronto
Master of Engineering in Communications and Information Systems
1998-2001
Beijing University of Posts & Telecommunications, China
Bachelor of Engineering in Communications Engineering
1992-1996
North China Electric Power University, China
REFERENCES WILL BE AVAILABLE UPON REQUEST