Operations Management, Business Development, Retail Management
Resume:
Frederico Ayroza Cury
North Miami Fl 33181
Phone: 305-***-****, E-Mail: *******.***@*****.***
Operations Manager/Director
Operations Management Business Development /Property Management
Accomplished, target-driven senior management executive with verifiable experience of 14+ years encompassing a unique track record of overall business establishment of start-up ventures and operations management. Talent for proactively managing business cycle processes with repeated success in multiple industries and markets, expanding international footprints, building shareholder value, driving vision and achieving critical strategic goals. Strong leadership and organizational skills enabling effective time management to meet stringent timelines and the ability to juggle multiple assignments. Collaborative leader with proven ability to guide and mentor team towards peak performance. Possess dual citizenship of US and Brazil.
Areas of Expertise
Strategy Planning and Execution
Operations Management
Sales and marketing
Project Management
Budgeting and Financial Control
Internal and External Communication
Customer Service
Commercial Operations
Events Management
Public Relations
Time Management
Leadership and Organizational Skills
Liaising Skills
Problem Resolution
Strong Team Orientation
Team Management
Professional Experience
Next Imports Importadora e Distribuidora Ltda., Sao Paulo, Brazil
Sept 2010-present
The organization is a startup house wares wholesale importer and distributor established in 2010. The total investment in the first year of the company was over U$ 3 million, mainly in products. In its first year of operation the company grossed over U$ 1 million in sales to some of Brazil’s largest and most prestigious house wares stores, with over 200 active clients.
Operations Director
Senior business management professional and visionary with responsibilities entailing strategic plan development, supplier development, and overall the operational part of starting a business from scratch. Steered a team comprising of a Commercial Manager, a Financial Analyst and an Inventory Supervisor, to develop business for company’s line of products as well as suppliers (China mostly with some in India). Participating in trade fairs organized in China (Hong Kong and Guangzhou) and visiting suppliers’ factories in United States to visit house wares specialty shops to research on marketing tendencies. Organizing exhibitions at Brazil’s main house wares trade fair.
Major Contributions
Successfully met the challenge of fulfilling all aspects of company start-up operations from scratch and established an operational business within a short period of time.
Facilitated first sales of the company in December of 2011and achieved over U$ 1 million in sales in 2012.
Led key endeavors to poise sales at 87% in the first 6 months of 2013 ahead for the same period in 2012.
Successfully developed a line of products on the very first trip to China.
Enabled a company in India to develop assigned product brand.
Recruited a team of sales representatives to develop business products in all states of Brazil and gained exposure to the entire license process of importation in Brazil.
Grafite Feiras e Promoções Ltda, Sao Paulo, Brazil
Sept 2006 – Sept 2010
Grafite is one of Brazil’s leading trade show organizers established in 1980.The company has 80 full time employees and in 2006 had two main trade shows (Housewares & Gift Fair and Toys Parties & Christmas Fair). The company is also one of the few Brazilian show organizers affiliated to UFI (The Global Association of the Exhibition Industry).
Managing Director
Reported to the CEO, and spearheaded a team of 4 Area Managers in functions related to commercial, financial, operations and marketing management. Entrusted with responsibilities of goal setting by region, sales and product type, budgeting and forecasting besides developing company’s marketing plan and heading sales promotion activities.
Participated in project scheduling, vendor relations management, coordination of logistics, and development of new strategic initiatives including the launch of regional vertical events. Negotiated with the main suppliers (venue space, booth assembly, etc.) and served as the main international liaison with the other top fair organizers in the world such as: Messe Frankfurt – Germany (Ambiente Fair); Macef Milano – Italy (International Home Show); International Housewares Association (IHA) – Chicago – USA (International Home+Housewares Show); HKTDC – Hong Kong (Houseware Fair).
Major Contributions
Established pivotal financial metrics of control to help the company’s overall business strategies and augment international exhibitor’s numbers by 30% (from 300 to 420 from 25 different countries), 2006 – 2010.
Played a central role in the company’s strategic decision to launch two different shows (Tools and Hardware Fair and Textil Housewares Fair (Home Textile) contributing to a revenue increase of 25% during the period 2006 – 2010.
Selected to attend the 3rd International Summer University for Trade Fair Management, University of Cologne, Germany (2008)
Corporate Park Business Center, Sao Paulo, Brazil
Sept 2004 – Sept 2006
One of Brazil’s top Office Buildings, home to very important Brazilian and international company’s headquarters such as: AmBev, now InBev (parent company of Anheuser-Busch), PepsiCo, Wyeth Pharmaceuticals, G-1, and Banco Fator etc. With over 170,000 square feet of leasable area, it is one of Brazil’s leading office buildings in system integration and automation for HVAC, security system, resource management (energy, water, waste and physical space utilization) efficiency, concierge services etc.
Operations Manager
Responsibilities entailed maintenance of building systems by contracting for maintenance services; supervising repairs and administrative functions. Actively involved in forecast and budget preparation and control, facilitating process improvements throughout the operation, as well as improving operating performance of application processing, policy issuance, billing, and customer service.
Major Contributions
Achieved reduction of the association fees of the building by about 20% whilst increasing the quality of the services provided to the users.
Gained key hands-on exposure by working in partnership with one of the world’s largest real estate commercial property management firms, Cushman & Wakefield, and with the developers of the center that was home to major multinational companies such as Ambev, Pepsico and Wyeth Pharmaceuticals.
Prior Experience
Grupo Itambe (Itambe Group), Sao Paulo, Brazil Jan 2002 – Sept 2004
Property Manager
Ridsan of Idaho Inc., Sun Valley, Idaho Aug 1990 – Dec 2000
Operations Manager
Educational Qualifications
Master of Business Administration (MBA) 2001
Boise State University, Boise ID
(BA) in Business Administration 1989
Fundação Getulio Vargas, São Paulo, Brazil
Technical Skills
Microsoft Office Package, Microsoft Sharepoint, Microsoft Project, ERP and CRM systems
Language Proficiency
English, Portuguese (fluent), Spanish(intermediate) and Italian (Basic)
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