Sales Software
Resume:
Christopher M. Stokes
Raleigh, NC 27614
Phone: 919-***-****
Email: ********@*****.***
Objective:
To obtain a position that will utilize my experience, skills, and training
with the potential for technical advancement.
CAREER QUALIFICATIONS
Comptia A+
Experience:
I have 5 yrs. experience doing work for friends and family members then
decided to get Comptia A+ certified and try to go into the IT field full
time. I have troubleshooting experience help desk, upgrading, and support.
Installation, configuration and troubleshooting of the following OS:
Windows, XP, Vista, 7 and 8. Installation, upgrading and troubleshooting of
hardware components including: Mother Boards, Memory, Scanners, Modems,
NIC, Sound Cards, Printers, Hubs, Switches, CAT 5 cabling. Also have
experience with Active Directory. Experienced in the following
applications: MS Office (all versions), break/fix, SQL, Citrix, Symantec
Antivirus and Ghost.
Current: CMS NC DHHS
Duties include imaging new HP computers, installing various software,
ensuring end user's profiles and old settings are transferred.
Transferring .pst files and nk2 files. Setting up email encryption. Trouble
shooting problems, mapping network drives etc.
6/2014-8/2014: NWN Corp. Wake County Schools
Duties included reimaging Windows XP to Windows 7, renaming of computers,
putting printers back on line, replacing servers.
1/27/2014-5/27/2014: NWN Corp. Morehead Memorial Hospital
Duties included imaging new desktops, adding desktop to the domain, adding
new desktop to Active Directory and transferring important user software to
new desktops and making sure all software is working correctly.
11/2013-12/2013: Alpha Ten Technologies
Worked on a short 2 week Windows XP to Windows 7 VA migration.
3/2012-9/2013: ITT Exelis
Computer Technician Help Desk, Maintained and operated workstations,
printers, and associated equipment. Maintained, operated and installed
software applications. Implemented system configurations under supervision
of Systems Administrators.
9/2011-2/2012: Saudi Sicli Co.
Duties included working in a team answering service calls for computer
troubleshooting, repair, installing and upgrading antivirus software and
upgraded computers to Windows 7. Troubleshooting printers, password resets
and imaging when needed.
5/2011-9/2011: Alphanumeric Systems
Desktop refresh project, imaging desktops for new PC deployment. Also
doing inventory control of new desktops.
3/2011-5/2011: Freelance Work for Multiple small companies
I was responsible for network setup, Point of Sales system configuration,
Windows 7 configuration, troubleshooting network and printer. Antivirus
and spy ware configuration, virus removal, break/fix.
11/2004-3/2011: Multiple Military Bases Overseas
Provide fire suppression support, HAZMAT containment and maintain MSDS
reports, provide medical to support in case of emergencies. Training and
maintenance of fire equipment, maintain records of fire equipment to insure
proper operation. FACC duties when needed.
7/2000-9/2004: USAF
Military firefighter, Honorable Discharge
References:
Kathy White
Mondell Sims
Peter Allen
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