Customer Service Quality
Resume:
GWENDERA SIMON
Scarborough, ON, M1J 2H8
********@*****.***
SUMMARY
I’m a very responsible person, very friendly easy to talk to, great communication skill, and an
easy learner and is willing to learn any information and skills that is required to perform. I’m
available for any shifts.
SUMMARY OF SKILLS
• Hard working and organized individual
• Able to work independently as well as within a team/ group
• Can supervise and train other
• Quick learner and eager to new things or procedures
• Disciplined, reliable, trustworthy and Strong leadership skills
• Knowledge of Microsoft office suite, internet, email and competent with technology
• Enjoys challenging situations: excellent problem skills
EDUCATION
David and Mary Thomson C.I 2012- 2014
Oak Hill Academy 2011-2012
• Received a scholarship to play basketball
David and Mary Thomson C.I 2009-2011
EMPLOYMENT HISTORY
Call Center Fall 2014-Present
• Make calls to residents about elections and/or campaigns
• Answer and question that may be asked
• Having professional phone etiquette while speaking on the phone
Orlick Industry’s Summer-Fall 2014
• Producing automotive parts
• Keeping a steady pace when producing product
• Being able to produce quality and quantity
• Reaching the expected goal of parts daily
WoodGreen community center 2012-2014
• Assist facilitator with activities
• Complete duties that was given
• Assist youths that come in for the program
Lucky’s Corner Spring- Winter 2012
• Operating cash registers
• Provide good customer service
• Ensure customers received quality service and product
• Food preparation
• Responsible for Clean up
Winners Summer 2011
• Operating cash registers
• Answering questions about products, services, and policies
• Arrange and rearrange products through the day
• Inventory
• Cleaning up before and after shift
Reference available upon request
Contact this candidate