Customer Service Manager

TRACI HILLIARD

**** *. **** **. *****, OK ***** *********@*****.*** 918-***-**** To build a career, to grow, and to excel in that career.

customer service experience, solve their problems

handling money, counting drawers

Supervising, enforcing rules

Team work

Leadership

Able to communicate both verbally and in written form

Strong work ethic, Self-motivated

Attention to detail

Planning

Email

Fast learner

Ability to multitask

Very organized

MANAGER TACO BUENO

06-09-2014 – CURRENTLY EMPLOYED

Listen to and resolve customer complaints, Hire and train personnel, Provide employees with guidance, Plan and prepare work schedules, Implement corporate and departmental policies and Evaluate employees' job performance.

CREW MEMBER AMC SOUTHROADS 20 05-17-2013 – 05-23-2014

Provide customer service, Resolve customers' service or billing complaints, Solicit sale of new or additional services or products, Determine charges for services requested, Collect deposits or payments and Confer with customers by telephone or in person.

BOOKER T. WASHINGTON HIGHSCHOOL, 1514 E. ZION ST TULSA, OK 74116 HIGHSCOOL DIPLOMA

GPA- 3.2

Some of the more advanced classes that I took were Advanced Psychology, Abnormal Psychology, AP Biology, speech, AP Spanish, I also attended Spanish club and financial literacy.

I am able to communicate with others, relay information, and I am also able to work with a team and to communicate as a team.

I have leadership experience as a manager, giving ideas, solutions, giving quick results, and providing quick, comfortable solutions for everyone and to make hard decisions and to also take the initiative to things and to get things done.

TANYELL THOMPSON, GENERAL MANAGER TACO BUENO

Address: 2811 E. 11th St Tulsa, Ok 74106 918-***-****

JASON DAVIS, FORMER MANAGER AMC SOUTHROADS 20

4923 E. 4st, Tulsa, OK 74135 918-***-****

JOSH LARY, ASSISTANT GENERAL MANAGER TACO BUENO

Address: 2811 E. 11th St Tulsa, Ok 74106 918-***-****

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