Manager Self Employed
Resume:
Winston T. Trotter, Jr.
Coppell, TX 75019
Objective: To obtain a challenging position that will enhance my personal
and professional experience
Qualifications: More than 14 years of management experience
Effective oral communicator
Able to direct and lead others to produce desired results
Good time management
Ability to successfully manage multiple priorities and
assignments
Knowledge of personal computers
Willing and able to learn new concepts
Work History:
March 2009 Ace Cash Express Corporate - Front End Collections
Irving, TX
. Responsible for contacting customers with delinquent
accounts to arrange payment
. Increased collections in my department
. Responsible for working with customers to arrange
reasonable payment schedule
May 2004 - Jan 2009 Southwest Credit System - Collections Manager
Plano, TX
. Responsible for contacting customers with delinquent
accounts to arrange payment
. Increased collections in my department
. Responsible for working with customers to arrange
reasonable payment schedule
. Researched and located customer contact information
via the internet
. Responsible for doing employee's time, personnel
vacation time, sick time and scheduling
. Responsible for training new employee's
. Responsible for taking manager calls, from customers
out side of the company
. Have managed up to 30 people at one time
. Responsible for doing monthly reviews for each
employee
May 2001 - Dec 2003 Neiman Marcus - Collections Agent
Dallas, TX
. Responsible for contacting customers with delinquent
accounts to arrange payment
. Increased collections in my department
. Responsible for working with customers to arrange
reasonable payment schedule
. Researched and located customer contact information
via the internet
. Two time recipient of department Collector of the
Month award
. Contributed to department monthly and quarterly
collections goals
. Most checks by phone in a Month
. Highest percent collector on personal liquidation
Jan 2000 - Jan 2001 Self Employed
Columbus, MS
. Owned and operated a home Bar-B-Que business
Jul 1990 - Dec 1999 Roadmaster Blowmolding Division - Production
Supervisor Columbus, MS
. Performed supervisory and administrative duties for
assigned staff
. Accounted for and maintained plant materials and
inventory
. Communicated with all levels of management, marketing
personnel, and staff to co-ordinate projects, resolve
problems, and evaluate project status
References: Available upon request
Contact this candidate