Customer Service Representative

Cheri Combs

Customer Service Oriented

Kansas City, MO 64157

********@*****.*** - 816-***-****

Over 15 years of customer service, money handling, and sales experience. Also have office experience and some management experience I am outgoing and learn quickly, work well with others, and am honest and dependable.

Work Experience

Office Assistant I

St.Luke's - Kansas City, MO

Responsibilities

Schedule and admit patients, verify insurance eligibility, receive, sort, and route mail, answer phones, use office equipment to fax, scan, and print patient documents. Preview all patient forms for following day to make sure all necessary information has been received.

Accomplishments

I have been told on several occasions that I bring a cheerful, upbeat attitude to the front office. I make patients feel welcome and more at ease.

Skills Used

Great customer service, timely and accurate check in and scheduling, good communication to patients and back office, dependability, willingness to go above and beyond. I look at change as a challenge and there are always changes being made there.

Owner/Manager

Quiznos - Kansas City, MO

October 2010 to May 2011

Managed a staff of 8-9 employees. Customer service, money handling, bookkeeping, inventory, marketing.

Teacher's Assistant

Hilltop Preschool - Liberty, MO

September 2009 to May 2010

Assisted teacher with daily activities for children, including helping with projects, changing diapers, reading and playing with children, nurturing, and disciplining when needed.

Customer Service Representative/Teller

First Tech Credit Union - Beaverton, OR

September 1999 to February 2003

Customer service, money handling, processing loans, opening and closing accounts, problem solving. Was rated #1 loan processor almost every month.

Cashier/Customer Service

Barnes & Nobles College Bookstore - Gainesville, FL

August 1998 to May 1999

Helped students find correct books, handled money, answered phones, ordered supplies, stocked shelves, computer data entry.

Education

AA in Pre Med 3.75 g.p.a.

Santa Fe Community College - Gainesville, FL

1998 to 2000

Skills

Loan officer, management, office assistant.

Additional Information

For ten years I chose to stay home most of the time to raise my kids. Therefore, I do not have a lot of recent work history. I am now ready to pursue a career. I enjoy spending time with my family. I have two boys, one who plays baseball and one who plays soccer. I also enjoy reading, movies, traveling, and any outdoor activities.

Contact this candidate