Quality Assurance Engineer
Resume:
Qualification Highlights
** +years - Software Quality Assurance
* ***** - *********** *** ****** Testing
Current Public Trust Clearance
Beverly A. Drummond
13305 Arden Way, #12
Laurel, Maryland 20708
********@*****.***
Summary of Qualifications
Computer Science major from the University of the District of Columbia with relevant experience as a
Consultant working in Information Technology with a concentration in Software Quality Assurance;
demonstrated career progression from Program Analysis to Sr. Testing Engineer with Fortune 500
Companies; seeking full-time and contract opportunities in Quality Assurance or Project Management.
Proficient in working with various testing tools and carrying out Software/System Independent
Verification and Validation (IV&V) and Quality Assessment, Functionality Testing, GUI Testing,
Systems Testing, Integration Testing, White Box testing, Black Box Testing, User Acceptance Testing,
and Regression Testing of Client/Server, Web based applications and Web portal applications.
Developed Test Plans, Test Scenarios and Test Scripts for manual and automated testing for various
applications to ensure proper business compliance. Involved in full life cycle testing in Windows, UNIX,
and Solaris and in LINUX environment. Familiar with Agile as well as Waterfall methodology. Have
strong work ethic, taking ownership of all duties and responsibilities and excellent problem solving and
communication skills.
Clearance
Public Trust Clearance
1
Responsible for software verification and validation, included planning, development, execution, analysis
and associated documentation. Coordinated software testing activities. Assisted with the development of
test strategy, plans procedures and reports.
Experience
NTT DATA
Sr. Test Engineer August 2014 – Present
Create formal test strategies, plans, estimate test effort and manage test efforts (all testing cycles)
Ability to work independently and as a team to learn processes and resolve issues quickly
Manage and oversee project tasks related to testing
Analyze business requirements and technical specification documents to develop test cases, test
scenarios and expected results
Identify and prepare test data
Execute test cases and verify test results
Advanced experience with SQL query design and execution
Experience and skill with producing RTM using Quality Center
Full understanding of tracking test case and defect status using Quality Center
Vangent, Inc,
Test Engineer July 2010 – January 2012
Responsibilities included defining test strategies. Wrote test plans and testcases. Executed tests and
reporting results. Defect reporting and tracking and software test processes. Developed relationships with
development, project management teams and developers to achieve end-to-end product quality and
assurance.
IHS (Indian Health Services)
Verification and Validation for IHS (Indian Health Service) MPI project accessing MPI and RPMS
IV&V testing of the IHS System and identified, documented, reported and corrected technical
defects.
Validation of HL7 messages with includes submitting and checking the status of claims, to verify
eligibility, sending statements, referrals and claims status.
Verification of DQM (Data Query Manager) for querying data and processing reports
Utilized automated tools and prepared and executed test scripts utilizing Quick Test Pro for testing
IHS Web-based applications
Verification of PHR (Patient Health Record)
Understanding of EPIC builds and life cycle of EPIC systems implementation and healthcare
operations
IHS (Indian Health Services) Prenatal
Assisted with Testing Risk Management, Requirements Specification Documents.
Wrote various test Plans, procedures, test scripts, test cases and existing RTM’s to identify risks that
may impact test execution and risks related to the testing of critical functionality.
Involved in testing Web services and XML with Selenium RC. Utililized SOAP to locate WSDL files
on internet, created testcases, and also processed load and security testing.
Assisted with analyzing the successes and failures associated with risks and provided analysis in final
test reports.
Verification of all PHR (Patient Health Records)
SSO-CM (Single-Signon)
Responsible for the quality assurance of the SSO-CM Signon for Military Health applications
Wrote, test procedures, test scripts, test cases utilizing Quality Center
Submitted defect reports on actual results
Performed integration, regression, stress, performance and user acceptance testing
Developed Shell scripts to run the Ab Initio developed jobs (.ksh) and Automated the ETL process
through scheduling and exception routines
VBS (Virtual Benefit Handbook) Veteran Affairs
Coordinated with the test experts to review and commented on the Test and Evaluation Master Plan.
3
Created the execution of the Master Test Plan associated with enhancements for VA IT products and
VBH application.
Worked in Agile Development environment with frequent changing requirements.
Participated in technical and peer reviews for project documents such as Requirements Documents,
Design Documents, Test Documents, Project Management Plan, and other documents provided
review comments on these deliverables
Advised SQA Testing staff and other team members regarding the creation and maintenance of test
documentation, and the performance/execution of testing.
Complied all PMAS/ProPath requirements for documentation and testing.
International Business Express
Sr. Database Administrator August 2008 – June 2009
Database Administrator specialized in servicing all Government agencies utilizing the applications
ACMIS (Acquisition Management Information Systems) and FAI (Federal Acquisition Institute)
systems.
Trained various trainers at government agencies on the use of the ACMIS system.
Assisted users with registration, giving administrative access to the ACMIS application, reports and
Analysis Tool. Performed password resets, provided assistance with running and analyzing various
reports.
Maintained Data Dictionary
L-3 Communications May 2008 - August 2008
Sr. Test Analyst
Tested all software on laptops including telecommunications applications that were deployed to the
U.S. Army in Combat
Responsible for the quality assurance of the Medical Software and hand-held devices that are
deployed
Configured Laptops and G4 Servers
Sigma Systems
Sr. Test Analyst October 2007 – April 2008
Wrote test plans and testcases for BlueCross BlueShield of S.C.
Utilized an Automated Test System which executed (thru MVS/ESA) a rules DB2 Database
containing pre-defined claims test case scenarios. Reviewed all test results for each claim are then
validated against previously captured results from production. The actual and expected results are
analyzed.
Attended Requirements Definition sessions to insure defined requirements are testable. Attended
meetings with Test Coordinators on testing progress.
Participated in all walkthroughs with the development team and project leaders including preparation
and reviewing of the applications that will be tested
IIC
Sr. Test Analyst October 2006 – October 2007
Designed test plans, test scenarios, test scripts and cases to ensure the product meets the customer’s
requirements for Verizon’s Service Level Management System, Trouble Management System and
other Verizon Business Applications
Performed integration, regression, stress, and user acceptance testing
Documented and reporting all test results and defects
Participated in all walkthroughs with the development team including preparation and review of the
applications that will be tested
Gap Solutions
Sr. Test Analyst October 2003 – October 2004
Reviewed and constructively critique software design and to develop and maintained the test
environment
Developed the test procedures and standards
Documented and reporting all test results and defects
5
Documented technical information related to software integration testing
Demonstrated proficiency in Word, Excel, FileAid/CS, FileAid for DB2, Xpediter Code Coverage
Cigna Healthcare
Sr. Test Analyst April 2003 – July 2003
Developed and executed various test utilizing Test Director
Maintained project database of tests that cover all aspects of CIGNA Healthcare's Claim applications
Added and monitored defects from initial detection to resolution
Axiom Systems
Sr. Test Analyst November 2002 – February 2001
Executed test plans for eligibility conversion from Comtec to MHS, validating against requirements
documentation Performed validation analysis on benefit spans and data type checks against
crosswalks to insure 100% accuracy of migrated data
Documented test results for each data record and reported any discrepancies to development team into
web-based tracking system
Analyzed, reviewed and researched data using AS400 EZVIEW tool.
Used Query/400 to create and run queries to select, arrange and analyze data stored in multiple files
Wrote business requirements and created data mapping to migrate conversion from RIMS to the new
MHS model.
RHI
Sr. Test Analyst September 2000 – May 2002
Reviewed functional specifications, technical requirements and business rules and assured that
testcases met all requirements for the new BASIC OPTION System.
Developed and documented new testing procedures
Reviewed functional and technical specifications and requirements
Created test scripts and test cases utilizing WinRunner and TestDirector
Wrote LoadRunner web scripts to allow others to benchmark BlueCross BlueShield's Healthcare
architecture
Performed performance volume testing using TPNS (Teleprocessing Network Simulator) utilizing
REXX; wrote test plans, testing strategy documents, built project directories, test scripts, data and
networks.
Interim Technology
Sr. Test Analyst March 1995 – December 1999
Consultant (Kaiser Permanente and Internal Revenue Service) March 1995 – December 1999
Set-up test plans and test cases for applications to ensure Y2K compliance for Kaiser Permanente
Insurance Company.
Tested various health records utilizing Kaiser Permanente’s HealthConnect information system.
Managed, monitored and tracked defects and test procedure development status with SQA (Software
Quality Assurance) Suite.
Utilized Client/Server application IBM RISC6000 (AIX) via Windows NT and is GUI driven for
Kaiser Permanente.
Reviewed functional and technical specifications and requirements
Facilitated SAT testing for the Year 2000 Project for the Internal Revenue Service (writing test cases,
test plans and scripts; reviewed all data.
Consultant (Arnold & Porter)
Assisted with the upgrade of AIX UNIX Operating System and developed test plans for bringing up
operation with new release.
Performed assessment and development of all application’s inventory for various departments
(Accounting, Payroll, Human Resources, Operations, Records, and Law Offices); determined
compliance of software.
7
Tested, debugged and modified Arbitron’s radio software in preparation for Y2K, which included
testing each subsystem utilizing COBOL and UNIX (Shell and AWK Scripts) on a UNIX System
Education
Computer Science Major, University of the District of Columbia, 1977
Training
Attended Winrunner, Loadrunner, Database, Telecommunication, Quality Center and various CICS
System Programming and Command Level Programming Courses.
Technology
Operating Systems: UNIX (AIX, HP-UX and Solaris) and large Mainframe Systems
Computer Languages: JCL, CICS Command Level, COBOL, COBOL II, Shadow/Cobol, RPG, C/C++,
PowerBuilder, SmallTalk and Visual Basic.
Hardware: IBM 3090j/3081/360/370/3083/4361/4381, nas xl60/xl80/8043, System/3, System34, Perkin
Elmer, IBM PC O/S: Windows NT/98/95, DOS, and OS/MVS.
Software: PowerMHS, MHS, IMS, DB2, MVS, OPSMVS, VTAM, IDMS, ADS/O, ADS/A, IDD, OLM,
OLQ, DMLO, IDMS/SQL, INFO, Alpha Librarian, SPF, Roscoe, ISPF, Superwylber, Quota, Ramis II,
Test Director, Winrunner, Loadrunner, SQA Suite, SQA Robot, and Oracle, Selenium and SoapUI.
Citizenship
U.S. Citizen
Language / fluency
English
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