Steven Gutierrez
Miami, FL 33196
305-***-**** **************@*****.***
OBJECTIVES
I am a passionate IT Professional with a proven track record for success. I
would describe myself as a tenacious and enthusiastic individual who takes
pride in every task assigned. I enjoy challenges and forging the way. An
ideal environment for me is one in which I'm given a clear goal and can
apply my through knowledge to achieve the desired result in the most
effective way available.
TECHNICAL SKILLS
PROTOCOLS AND STANDARDS:
. TCP/IP, IPX, RIPv1, RIPv2, IGRP, EIGRP, OSPF, BGP, T1/E1, Frame Relay,
VLAN, NAT, Spanning Tree
HARDWARE
. Cisco 806, 1600, 1700, 2500, 2600, 3600, 4000, AS5000, 7000, 7200,
7500 Series Routers, Cisco 1900, 2900, 4500, 5000, 5500, ASA
. HP 2900, 3800, MSR - 3040
. Load Balancer
SOFTWARE
. Cisco IOS, Windows 3x, Windows 95/98/2000s/XPs, Windows Server 2012,
Windows NT 4.0, Microsoft Visual,Comware 5,Comware 7, Linux, Aruba
Network, IMC HP, Opsview, and PBX.
EDUCATION
Devry University, Miami .FL
2007- 2013
Major: Bachleor's in Computer Network and Management
Felix Varela Senior High School, Miami .FL
2003-2007
High School Dipolma
Member of Networking Club. Courses with concentration in Networking
and Softwares.
Cisco Certified Network Associate
CCNA CSCO-12655768
EXPERIENCE
Chen Medical, Miami Gardens, FL
2013-2014
Network Engineer
. Monitor the routers of all of 37 locations of Chen Medical throughout
the United States.
. Operate the company's technical support to all centers
. Perform daily polling, daily backup of the system, and print jobs
using IMC
. Provide support for cisco phone system using call manager and free PBX
. Confer with my network team to solve existing problems
. Diagnose hardware and software problems, and replace defective
components
. Trouble shoot connectivity, run and configure network cables, and
configure other related issues
. Order network supplies and computer parts as needed for repair
. Generate documentation, job control parameters and on-line updates
. Maintain accurate and complete records as they relate to control,
performance and production
. Monitor Aruba airwave wireless
Chen Medical, Miami Gardens, FL
2012-2013
Help Desk Support/ Desktop Support
. Creating and removing users from Microsoft directory
. Add print servers to medical locations
. Troubleshooting Microsoft Outlook 365
. Preforming maintenance on company's desktops
. Implemented data recovery, transfers, and upgrades such as Windows XP,
Vista, and Windows 7
. Train company employees on basic software use
Projects
Chen Medical
Deployment Engineer
2014
. In charge of opening five medicals center in GA, FL, LA, KY, and IL
. Built office data center for each location containing routers,
switches, wireless, and servers
. Microsoft Visual/Documentation
. Deploy free PBX phones and Cisco phones in each office
. Install and configure switchers and routers from scratch
. Setting up all systems and office networks to run for future openings